Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Renelda Burnley
Jackson was very helpful and caring giving us the best options. He was on top of things explaining the difference between the old loan and the new. When there was something we didn't understand he was able to simplify it to our understanding. No matter the time or the questions he was there. Thanks Jackson!!! Thanks Rocket 🚀
Dane Lobb
Amina
Was supportive and patient. She advocated for me when we faced unanticipated delays. I was kept appraised at every step and felt comfortable knowing she was my representative. I’m so very grateful for all her help and support.
Bob Utter
Kathy is excellent in every aspect. She was with us through every step of the loan and kept us updated throughout the process. She was there to answer questions and help problem solve when needed. Her patience and understanding were above and beyond. I would highly recommend her to anyone!
Paula Rockwell
Ed was the best. Answered all my questions, processed the application quickly, didn't waste my time and followed up as he said he would.
Stephen Fisher
Great experience with Mariah. She kept me informed throughout the entire process. She is a pleasure to work with.
Stan V Parker
Family man that works hard.Highly recommend Mr. Bill!!!
Stan V Parker
Robert Bower
Outstanding, great experience with Glen. No issues, always avialable with anything I needed. Highly recommended
cherish Rodriguez
Where is the 10 star notification? Alyssa went above and beyond ensuring that my re-fi was processed correctly. Mine was not an easy task because of my own circumstances, but Alyssa was right there with me the entire time. When the THOUGHT popped into my head that this was too much trouble, she would call with an update or question. There were a couple of days during the process that she was ...Where is the 10 star notification? Alyssa went above and beyond ensuring that my re-fi was processed correctly. Mine was not an easy task because of my own circumstances, but Alyssa was right there with me the entire time. When the THOUGHT popped into my head that this was too much trouble, she would call with an update or question. There were a couple of days during the process that she was unavailable, but she left me in excellent hands. Maybe the whole Rocket team is like this? All I know, is that Alyssa is a superstar at this and I would not hesitate to use her or refer anyone to her.Read MoreRead Less
Janice Brown
Trevor was great to work with and the entire process was easy and quick. Thank you!
Robin Moulton
Mahdi was great. Walked us through this process and got our loan done. Thank you Mahdi