Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Mary Garcia
My experience with Mike was great. Everything works out as pan, they have great customer service they were there to answer any questions we had. Thank you so much to make the process very easy.
cole vrooman
Amazing to work with. Always helpful and timely, couldn't have asked for a better recruiter .
Gary Branks
This is the second time I have worked with David. He is very professional and knowledgeable and a very nice guy to talk to. I would recommend David and Rocket to anyone who ask.
Kim Gutierrez
I enjoyed working with Moe. He is very knowledgeable and made our refinance a wonderful experience.
Tyrone Davis
Ruben was extraordinary at keeping us informed and ushering us through the refinance process. He was prompt, responsive, consistent and easy to work with through the entire process. If I have to go through this experience again, I hope that I work with someone like Ruben! Thank you Ruben for all you did to get us through to the finish line!
Beverly Martin
Matthew was excellent! Always quickly responsive, extremely knowledgeable, helpful and patient. We had some life things going on and wanted to wait a bit to finish things. He understood and didn’t push. I would recommend him to anyone.
Sue Carrier
Tiffany was there for us throughout the entire mortgage process. When we were first applying, she guided us thru the steps and the corresponding info/docs that were needed, all while giving us plenty of time to find and upload them. When any additional assistance was required, she connected us with her team members who then quickly resolved the matter and achieved the desired result. She always ...Tiffany was there for us throughout the entire mortgage process. When we were first applying, she guided us thru the steps and the corresponding info/docs that were needed, all while giving us plenty of time to find and upload them. When any additional assistance was required, she connected us with her team members who then quickly resolved the matter and achieved the desired result. She always kept us up to date and moving along, continuously answering any questions or addressing any concerns we had in an easy & timely manner.Read MoreRead Less
Helen Ragoo
Ed was extremely knowledgeable and answered all of my questions. He was patient and very kind. He made me feel very comfortable speaking to him. If I didn’t understand something, he took the time to explain the process. Thank you so much Ed.
Art LaGrange
Gina was extremly helpful and responsive to multiple questions. Very plesant to speak with and very helpfulm so much so that I reached out to her after our closing to thank her for everything she did.
William Smith
Emily was absolutely awesome throughout the refinancing process. Very caring, diligent, and honored her word. Even on her vacation she made sure that we were well taken care of.