Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Melissa Burrill
Elizabeth was amazing. She was so patient and thorough, despite my technical difficulties. I couldn’t have asked for better customer service.
John Dooney
James was excellent and easy to work with. Accessible and answered all my questions timely when asked. Great customer service! I would recommend James to my friends and family.
Elizabeth McCaskill
Evan was great to work with. He helped me so much through the refinance process. He was readily available and responded to my questions quickly. He offered a great customer service experience, couldn't recommend him more!
Dan Lewis
Brad was awesome from day 1. I have never dealt with another person on an issue like this who worked with me from start to finish. I cannot recommend him enough. He made sure I understood everything (I'm not a smart man) and explained things to me in a very easy and concise way to understand. I would use Brad again in a heartbeat.
Max Smith
Working with Scott was a pleasure. He was attentive and communicated extremely well. Responses came quick and he followed up on every detail. My wife and I were very impressed. Job well done!
Jessie Houser
Ashur helped me get a home equity loan to pay off some debt and also to some home improvements. He was always available and very helpful and knowledgeable! I would highly recommend Ashur !!
T A
Jill made this a simple, quick and seamless process for me. She was helpful, exceptionally knowledgeable and lead me through the process to keep things moving in the fashion and speed I originally requested. She has made me a customer for life.
Shelly Vaughn
Scott was wonderful in helping me through my loan and any questions I have or may have. In fact I’m passing my experience to others. Thanks Scott!! Give him a raise!!!
Jessica Yost
Lucas was a breeze to work with. This was our first house purchase and I was nervous. Lucas listened to our concerns and helped us every step of the way. He is very informative and if we didn’t understand something, he’d explain again without an issue. He followed up with us and made this whole process smooth and easy. He’s great to work with and we will keep coming back to him! Thank you for all ...Lucas was a breeze to work with. This was our first house purchase and I was nervous. Lucas listened to our concerns and helped us every step of the way. He is very informative and if we didn’t understand something, he’d explain again without an issue. He followed up with us and made this whole process smooth and easy. He’s great to work with and we will keep coming back to him! Thank you for all your hard work! All these reviews really are true to how great Lucas is to work with!Read MoreRead Less
Robin Montgomery
Very helpful and made the process easy.