Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Steve Merriman
Kory was awesome in getting our refi application completed. He answered all of out questions, most before we could even ask! His communications onlinecans over the phone were perfect.
Christine White
This is our second transaction with Matt. He is very knowledgeable, and always makes us feel well informed and comfortable with the whole process. He is always accessible and makes us feel like we are always a priority. His service is old school, the way it was when people had a family mortgage broker. The fact that our daughter has done several transactions with him as well, just proves the ...This is our second transaction with Matt. He is very knowledgeable, and always makes us feel well informed and comfortable with the whole process. He is always accessible and makes us feel like we are always a priority. His service is old school, the way it was when people had a family mortgage broker. The fact that our daughter has done several transactions with him as well, just proves the point. We look forward to doing business again when the rates come down!Read MoreRead Less
Otis Young
Ruben was very stright up with me the whole time. He was very professional and helpful in every aspect of my loan process.
lasonia dozier
He is one of the best agent
Don Jefferson
The overall process was beginning to end was extremely efficient and no issues to report.
Felicia Deloach
Tiffany made the whole process of refinancing great! She was able to quickly respond via text, email, and phone. She was professional and courteous. I highly recommend working with her. Tiffany thank you so much you Rock!
Katherine Edwards
Russel was pleasant and knowledgeable when the loan was initiated. There were multiple times when I had questions and he was not available via phone or text. That meant that I had to communicate and explain to someone who was not familiar with my situation. If I recall correctly, I did not talk with Russel anymore after the initial couple of calls. But, he seemed to be pleasant.
Dennis Brungardt
Working with Victoria on our loan made the process seem so flawless and simple. She provided excellent customer service as she was readily available throughout the process. She was "prompt" in responding to our requests and did so in a very friendly way. I highly recommend Victoria and if the need arises again, she is my first choice.
KATIE DUKE
Just wow! Nick was so helpful and knowledgeable about the different options I had as a veteran. He gave me numbers pretty quick and was very responsive when I had a couple issues I couldn’t figure out. 100% recommend Rocket and Nick for any of my friends looking to refinance.
Byron Nelson
Trishh was great help me all the way to closing but her caring gives a personal touch her personality reminds me of the daughter but keep up the good work if I could give her 10 stars buy working with like knew her all the time will recommend to anybody Thanks again look to working with in the future