Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Jeff Langmeier
Jim was so much better than I expected from a loan expert. I immediately felt like he knew exactly what was gonna happen and what needed to be done and we kind of became friends in the process. We actually ended up making it more complicated for him than it needed to be and he was so gracious all the way through. Thanks Jim I wish I lived in Cleveland (town name changed to protect the innocent) ...Jim was so much better than I expected from a loan expert. I immediately felt like he knew exactly what was gonna happen and what needed to be done and we kind of became friends in the process. We actually ended up making it more complicated for him than it needed to be and he was so gracious all the way through. Thanks Jim I wish I lived in Cleveland (town name changed to protect the innocent) I think we could be pals. Thank you and all your coworkers at Rocket Mortgage for making this a perfect experience.Read MoreRead Less
Deb Murphy
Phil was wonderful to work with and his expertise went a long way toward getting us the refinance that we needed to move forward on home improvements. He was not only knowledgeable, but also personable. The whole team was great and we’ll be recommending you to friends and family who are looking for mortgage financing.
Betty Hargett
Omar is the best. Easy to work with. Made process seamless. Always responded quickly. Very helpful!!!
Gary Millray
Charlie is fantastic ! This was my 2nd time working with Charlie and Rocket Mortgage. I cannot thank them enough for making what used to be a difficult process so easy and simple. The 1st time I used Charlie and Rocket I talked to a few differant people through the process and they were all fantastic ! This time I only started the process with Charlie and everything was done via the website except...Charlie is fantastic ! This was my 2nd time working with Charlie and Rocket Mortgage. I cannot thank them enough for making what used to be a difficult process so easy and simple. The 1st time I used Charlie and Rocket I talked to a few differant people through the process and they were all fantastic ! This time I only started the process with Charlie and everything was done via the website except for closing day and signing the docs. Of course Charlie kept in contact with me via text or phone calls to update me and then to congratulate me on closing. I recommend Charlie and Rocket to everyone I know !Read MoreRead Less
chelo estrada
Smooth transaction. Devin is very knowledgeable and helpful. I especially liked the AI tool he used to help with my finances.
Amber Lark
Jake did a fabulous job! He made the process easy!
Tina Dugan
Julie was so friendly when she called the first time. Explained the procedure for refinancing our home. She made it very easy and knowledgeable. Thank you Julie for all you do.
Bill Brantner
Tiffany was AMAZING! Super fast, unbelievably knowledgeable, and very accessible! Made this process easy and comfortable. Would highly recommend!
Todd Bevill
Outstanding service from beginning to the end. Made it virtually seamless.
Sara Nesmith
Always available to answer any question I had. No matter the day or time he got back to me within 12 hours or less. Made this process so quick and easy to understand.