Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Gary March
Super knowledgeable, courteous helpful! Recommend Jalen for all loan handling procedures! He will get it done!
Csiclaimsolutions
Absolutely impressed. Always answered my phone calls and questions, made the process so super easy, would refer Rocket Mortgage and Joe to anyone. Bravo Joe, Bravo
Audrey Sestrich
Forrest was very helpful with any questions or issues we were having online. He was knowledgeable and helped was with anything we needed to do for our loan. My husband and I aren’t use to doing everything online and Forrest was very patient with us. Once we figured everything out it went smooth for us.
Matt Just
Marty is a rock star! His attention to detail and countless hours working to get us what we needed and wanted, were above and beyond what we had expected! We cannot recommend Marty enough! If you are in the market for a refinance, please look into Marty!
Jim Block
Mario did a great job of stating on top of our loan process and greatly assisted in resolving issues that arose.
Roberta Roberts
Jason was able to walk me through the refi process even though I was away from my home, my computer, and all my files. We did the entire application process via iPhone and iPad. He kept me on track throughout the refi and responded promptly to any questions or concerns. All this was accomplished with professionalism, courtesy, and a sense of humor.
Fernando Ramirez
Agradecemos mucho la ayuda y paciencia que nos ofreció el Sr Jonathan Hernández.
Estamos muy contentos con sus servicios en nuestro proceso de refinanciamiento y por toda su ayuda.
Tuvimos una excelente experiencia en todos los aspectos.
Gracias Jonathan... atte.
Fernando y Juana M. Ramirez
Paulina Canedo Abdo
Jennifer was terrific, very helpful and made this process easy and straight forward!
Wendell Welch
I appreciate how smooth this went and I like the blending of online and in person application process. I was kept informed of the progress and status of my loan and any questions I had, were promptly answered.
Joel Pena
Unfortunately, we were able to talk with Chris only a few times; we hoped he would be the person to help us throughout the process! He was just so friendly, courteous, and helpful, but we understood that each step would be handled by a different department.

Chris was very knowledgeable and made us feel very comfortable with the process, as we are seniors, and sometimes the tech part of the ...Unfortunately, we were able to talk with Chris only a few times; we hoped he would be the person to help us throughout the process! He was just so friendly, courteous, and helpful, but we understood that each step would be handled by a different department.

Chris was very knowledgeable and made us feel very comfortable with the process, as we are seniors, and sometimes the tech part of the process required him to put us at ease, guiding us slowly and calmly.

We hope Rocket takes note and gives Chris a BIG promotion! Thank you wholeheartedly, Chris!Read MoreRead Less