Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Michael Wysocki
Margherita was awesome. She reached out to me about home equity opportunities, crunched the numbers and sold me. She was right there to explain everything and answer all my questions. The process was smoothly executed and we are very satisfied.
Brenda Freeman
James constantly communicated with us from beginning to end. We had multiple changes, constant queries about our progress, and some random conversations. Each email, text or call usually resulted in resolutions. It was as expected from Rocket Mortgage. The bar is set high, and they continue to reach our expectations.
Gary Warriner
Roderick was great to work with.Very helpful throughout the process. Made everything easy.
Barbara Morgan
Marcus was wonderful to work with. He never gave up on finding us the best situation and we did!
Shiomara Matos
I am so grateful first to God and then to you Mohamed. Since God put you on our path to ensure that we could refinance our house. Thank you Mohamed your patience, understanding, and kindness. For always being aware and attentive to my emails and calls. You posse a strong experience, knowledge, and professionalism and what you do. Your great customer service was notice. Your ability to explain so ...I am so grateful first to God and then to you Mohamed. Since God put you on our path to ensure that we could refinance our house. Thank you Mohamed your patience, understanding, and kindness. For always being aware and attentive to my emails and calls. You posse a strong experience, knowledge, and professionalism and what you do. Your great customer service was notice. Your ability to explain so detail to help us understand the process of refinancing. We appreciate all the help you’ve given us. Your hard work on getting our loan taken care in a timely matter. I will highly recommend you to anyone that needs assistance with refinancing as you will be the right person to help others like you did with us. We can thank you enough for the great experience you provided to us. Thank you and God bless you!Read MoreRead Less
Tammy Hunter
Dana is a very hard worker and excellent to work with. I would highly recommend her as a loan officer. She's personable, very knowledgeable and will make sure things get done quickly for you!
Andrea McBroom
Jim was there through every step of the process. He is very knowledgeable and responsive. He made everything very easy and it was less stressful than I thought it would be.
Larry Jennings
Nino was there from the until the end he was great to
Debbie Hale
Home Loan Expert, Jorge is focused, respectful, and kind, more importantly he so knowledgeable regarding Rocket Mortgage. He answers every question a prospective customer may have; specifically with regard for the process of your closing your refinance but more importantly, he is informed and shares any and all points he knows regarding finances and what to expect while working with RM. You just ...Home Loan Expert, Jorge is focused, respectful, and kind, more importantly he so knowledgeable regarding Rocket Mortgage. He answers every question a prospective customer may have; specifically with regard for the process of your closing your refinance but more importantly, he is informed and shares any and all points he knows regarding finances and what to expect while working with RM. You just trust him and have confidence in what he shares with you. He is the consummate Home Loan professional.Read MoreRead Less
Lacohn Anderson
Emma is absolutely AMAZING! She is extremely knowledgeable and was able to work her magic for me in a very short amount time! She has made everything so smooth and is one of the most kind and caring individuals I now know. Thank you, Emma! This would not have been possible without you!