Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Yvette Marquez
April 4.2025
James was very professional ,knowledgably, and friendly.
He was available on his text, chat and phone contact. I would always give him five stares. Thanks you and your team for all the work done on my behalf .
Just completed a refi to reduce our monthly payment. Ryan's guidance was professional, on point and made this the easiest we've ever done. IMHO - Doesn't get any better.
Linda Reese
Carly was very knowledgeable and professional. She navigated my husband and through the entire loan process. She clarified any questions we had and made sure all was understood. I appreciate her prompt responsiveness and patience.
Ralph Courtright
Rob was awesome! He made the process painless and was quick to answer any questions I had! Thanks again for getting this done so quickly for us!
Herschel Herndon
James is a great representative for what "good looks like" re service in this industry and others. He listened well, understood my unique situation and needs and offered viable objective solutions. You will be in "good hands" if you have the opportunity to work with James.
Todd Steele
Cameron's performance was excellent throughout the entire process. He listened to exactly what I wanted and made sure it was reflected in the contract. He stayed on top of the entire process, informing me of what documents and information was required of me, and what tasks were coming in the future so I could prepare. The loan was completed quickly and we were able to close within about 3 ...Cameron's performance was excellent throughout the entire process. He listened to exactly what I wanted and made sure it was reflected in the contract. He stayed on top of the entire process, informing me of what documents and information was required of me, and what tasks were coming in the future so I could prepare. The loan was completed quickly and we were able to close within about 3 weeks. Cameron is very personable, very knowledgeable about his job, explains things very well, and was a pleasure to work with.Read MoreRead Less
Vickie Warren
Max was great! He was patient in explaining everything to me and kept me updated every step of the way. I would highly recommend Max and Rocket Mortgage. You guys are the best!!
Erika Steiner
In true Rocket Mortgage style, Keenan got my loan processed quickly and efficiently. His knowledge and fantastic communication allowed me to get everything wrapped up in less than a month. We had a majority of my tasks done almost immediately, so it didn't take long the underwriters long to finalize everything. I will always use Rocket for my financial needs. Thank you, Keenan!
Michael Ratcliff
Mo was everything you could ask for in an agent. Responsive, courteous, keep promises and overall just great to work with. I would highly recommend working with him at Rocket Mortgage.
stephen fernez
The only word I can think of is describe Tala is magnificent! When I began my process she was informative, professional and polite. As the process continued I was kept informed at each level. Anyone looking for assistance for restructuring, refinancing, or getting a new mortgage look no further than Tala.