Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Alvaro Palacios
Excellent customer service. Very knowledgeable and attention to details. Great to work with.
Mike Meredith
Clay is truely a Rocket Mortgage professional
My recent refinance mortgage was my third experience with Clay and he his knowledgeable, understanding,direct and with a successful closing in mind from beginning to end .There are always questions and he responds to everything with kindness and solutions .
He isa great representative of Rocket Mortgage brand.
Jennifer Adamski
This was the best experience I have ever had with a loan! Steven was always making sure that he was available for anything that I needed. And through it all he never pressured me into anything!
Carol Maier
Kevin was a pleasure to work with. He was very professional, answered all my questions, never lost his patience with me. He is kind and considerate and knows his products. He helped me to refinance and it was a smooth and easy experience. Thank you
Ameen Pabani
“I had the pleasure of working with Gordon Lynett at Rocket Mortgage, and the experience was outstanding. From start to finish, the process was explained clearly, every question was answered promptly, and the level of professionalism was exceptional. Communication was consistent, and each step was handled with care and attention to detail. I highly recommend Gordon Lynett for anyone looking for a ...“I had the pleasure of working with Gordon Lynett at Rocket Mortgage, and the experience was outstanding. From start to finish, the process was explained clearly, every question was answered promptly, and the level of professionalism was exceptional. Communication was consistent, and each step was handled with care and attention to detail. I highly recommend Gordon Lynett for anyone looking for a smooth and reliable mortgage experience.”Read MoreRead Less
Jeff Langmeier
Jim was so much better than I expected from a loan expert. I immediately felt like he knew exactly what was gonna happen and what needed to be done and we kind of became friends in the process. We actually ended up making it more complicated for him than it needed to be and he was so gracious all the way through. Thanks Jim I wish I lived in Cleveland (town name changed to protect the innocent) ...Jim was so much better than I expected from a loan expert. I immediately felt like he knew exactly what was gonna happen and what needed to be done and we kind of became friends in the process. We actually ended up making it more complicated for him than it needed to be and he was so gracious all the way through. Thanks Jim I wish I lived in Cleveland (town name changed to protect the innocent) I think we could be pals. Thank you and all your coworkers at Rocket Mortgage for making this a perfect experience.Read MoreRead Less
Deb Murphy
Phil was wonderful to work with and his expertise went a long way toward getting us the refinance that we needed to move forward on home improvements. He was not only knowledgeable, but also personable. The whole team was great and we’ll be recommending you to friends and family who are looking for mortgage financing.
Betty Hargett
Omar is the best. Easy to work with. Made process seamless. Always responded quickly. Very helpful!!!
Gary Millray
Charlie is fantastic ! This was my 2nd time working with Charlie and Rocket Mortgage. I cannot thank them enough for making what used to be a difficult process so easy and simple. The 1st time I used Charlie and Rocket I talked to a few differant people through the process and they were all fantastic ! This time I only started the process with Charlie and everything was done via the website except...Charlie is fantastic ! This was my 2nd time working with Charlie and Rocket Mortgage. I cannot thank them enough for making what used to be a difficult process so easy and simple. The 1st time I used Charlie and Rocket I talked to a few differant people through the process and they were all fantastic ! This time I only started the process with Charlie and everything was done via the website except for closing day and signing the docs. Of course Charlie kept in contact with me via text or phone calls to update me and then to congratulate me on closing. I recommend Charlie and Rocket to everyone I know !Read MoreRead Less
chelo estrada
Smooth transaction. Devin is very knowledgeable and helpful. I especially liked the AI tool he used to help with my finances.