Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Wendy Matthews
I would give her 10 stars, no maybe more. She was a true pro and knowledge expert who knows her stuff. Very supportive of and always looking for alternative solutions. I was lucky to have her guidance on this loan. I truly appreciate her willingness to keep looking for a way to make this work...and she did. I will actively recommend her to many others. Thank you Michelle!
Mark Edens
Bob was friendly, helpful, encouraging, and professional as he guided us through our refinancing. I would definitely recommend him.
Elio Anfuso
Rocket is a great company and the people are great also very helpfull and informative but for some reason they had a very old phone number ,, trying to reach me . I never gave that number to them ,I had it disconnected 12 years ago?
Steve Townsend
Tiffany was great, just the right amount of attention. Made the process pretty simple.
Mike B
Matt was very helpful and responsive, including evenings and weekends. I greatly appreciated his help!
Twila Daniels
We appreciated his help, he's very helpful, and he dealt with my slowness, and dealt with my grandson well
Dwight Swan
Hi Heather
I just wanted to take a moment to express my sincere gratitude for your incredible help in closing the loan so quickly. Your expertise, efficiency, and attention to detail truly made the entire process smooth and stress-free. It's clear that you go above and beyond to deliver outstanding results, and I couldn't be happier with the outcome.
Thanks again for your hard work and dedication—it...Hi Heather
I just wanted to take a moment to express my sincere gratitude for your incredible help in closing the loan so quickly. Your expertise, efficiency, and attention to detail truly made the entire process smooth and stress-free. It's clear that you go above and beyond to deliver outstanding results, and I couldn't be happier with the outcome.
Thanks again for your hard work and dedication—it did not go unnoticed!
Best regards,
DwightRead MoreRead Less
Mitch Paul
From our first contact, Alex was(is) there for us. My Husband and I are retired seniors and while online services aren't incomprehensible, they can be challenging.
His explanations are clear and understandable, and his customer focus is as fine as I've seen.
Alex walked us through a complicated process, simplifying it without condescending or dumbing it down.
He's a Keeper with promotable ...From our first contact, Alex was(is) there for us. My Husband and I are retired seniors and while online services aren't incomprehensible, they can be challenging.
His explanations are clear and understandable, and his customer focus is as fine as I've seen.
Alex walked us through a complicated process, simplifying it without condescending or dumbing it down.
He's a Keeper with promotable qualities. He should teach a master class on Senior Citizen "Hand Holding."Read MoreRead Less
Kerry Fejes
Lucas was outstanding, he walked me threw my whole process and made it really easy. Thank you again Lucas 🤙
Gregory Ingalls
Maryana was great to work with!! Made the whole process easy and streamlined.