Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Ollie Mae Marshall
I think it was totally unfair to deny me a loan for 50,000 straight out without clearing my previously loan for 2.5 percentage, increasing the interesting rate by doubling it. Totally unfair, therefore for this alone I rate you a zero, You had me over the barrel..Period!!!
Bianka Mitaj
Reply from Bianka Mitaj:

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client with Rocket Mortgage and strive to provide the best loan options available. I am happy to know our client relations team was able to provide an explanation for the product that was chosen for you. ...Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client with Rocket Mortgage and strive to provide the best loan options available. I am happy to know our client relations team was able to provide an explanation for the product that was chosen for you. Please know I am here for you in the future, if given the opportunity.Read MoreRead Less

Marc Richardson
Daniel is extremely professional, easy to work with and filled his agreement. Enjoyed working with him. Thanks for making it so easy.
Rachele Johnson
Brandon was very professional, knowledgeable, and personable. It was a pleasure working with him. I’d highly recommend him.
Alexandria Davis
Nick was AMAZING to work with!!! He was kind, knowledgeable, & made me feel secure through the whole process as it was nerve wrecking & tedious! I would recommend Nick over & over again! He was sick and still checked in on me and made sure I closed on time! Thank you again Nick for all of your hard work!
Kenneth Conway
Kevin was very professional and helpful. Stayed with us through the whole process.
Charlene Stewart
So very pleased with how efficiently, and quickly Keenan got the refi complete. He was always so attentive to our needs & very patient to explain everything & answer our numerous questions.
Christy Idle
Miranda was amazing to work with, very responsive, and always went above and beyond to help me get what I needed.
Mark Albarado
Nicole was excellent. Walked me through the process from start to finish. If I had any questions always responded promptly, even called me, I was not expecting that kind of service using an online mortgage lender. I was impressed with Nicole and the entire process.
darrell goodwin
Erik did such an amazing job helping us get our refinance done. He was very nice and knowledgeable during the process! Would recommend Erik any time! Thank you for everything!
Jason Cobb
Todd was very helpful from start to finish. Todd really kept our needs a priority, and suggested the best option for us. It was a pleasure working with him.