Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Maria Somerville
Don is working with my husband to get a loan on our house. How can that be, my husband doesn't work. He can't get a job, he's 71 years old. He get SS and unemployment is for 7 monthly only. Than he's back unable to pay his current bills. I'm his wife and I'm on the house. All of this is being done behind my back. I will not sign any papers And my signature better not be forged.. I will take legal ...Don is working with my husband to get a loan on our house. How can that be, my husband doesn't work. He can't get a job, he's 71 years old. He get SS and unemployment is for 7 monthly only. Than he's back unable to pay his current bills. I'm his wife and I'm on the house. All of this is being done behind my back. I will not sign any papers And my signature better not be forged.. I will take legal action. Didn't Don ask a major question. Are you married is your wife on mortgage and title. I will be sending Don an email with the client s name etc along with phone # so he can explain.Read MoreRead Less
Don Grabow
Reply from Don Grabow:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at ...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-373-4576 if you would like to discuss this further.Read MoreRead Less

Justin Holt
Elizabeth was awesome and super helpful throughout the whole loan process!! I was throwing questions when I assumed she was off hours and she would still respond.. Shows how she would go out of her way when she wasn't on the regular clock! I'd refer Elizabeth to anyone looking for someone knowledgeable and experienced, in my experience, refinancing!
Levi Matthews
John was absolutely great. Pleasure to work with, easy process, answered all my questions promptly and explained in a way I could understand. John is the gold standard of a person and professional. Fantastic human, and professional service…a rarity these days.
Karleen Johnston
I really enjoyed working with Allen. Allen is personable and professional. I was informed in all aspects of my loan . He was great to talk with and easy to reach if I had any questions. I think Allen is a huge asset for Rocket Mortgage!!!
Gabriel Rosario
Tiffany was amazing—so kind, professional, and assisted me every step in the process
Ro Mag
Robert gave great information and guidance through my loan process. Excellent service !!!!!
Mark Girard
Bryan is great. This was our 2nd time with him. He gets back to you within hours not days. He's very knowledgeable and helpful. I would recommend him to anyone.
Tyler Nagel
Briana was fantastic to work with. We were able to get our whole transaction done in a few weeks. Very straight forward and easy to work with. Thanks Briana!
Alane Weissman
Glenn was very helpful in identifying the best choice of loan for us. The loan went very smoothly and I have no complaints. He was available anytime I had any questions and was so helpful throughout the process. It was so easy! I would highly recommend Glenn and Rocket Mortgage!
Kacey Nguyen
Mike was incredibly helpful with all the questions I had about my loan. It was a pleasure speaking with him both over the phone and through text. He was informative, patient, and explored every option to find the best fit for my loan. I’m truly glad he was the one handling my loan documents. Thank you so much, Mike!