Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Summer Keys
Cutter is/was AMAZING! He held our hand all the way through the process and answered every crazy question we had. He was patient and extremely kind. He helped us make informed decisions and was on top of all the moving parts during the process. We are so thankful for him, he helped make the entire process less stressful.
Stefanie Smith
Rob was amazing to work with! We were pretty leery- we have been getting hammered with crazy calls. Rob walked us thru the entire process, told us everything that would happen - and then walked us thru setting up our acct and showing us several key features. He was kind and professional and showed us so much respect - we decided to go with Rocket mortgage because of the way he presented it to us!!
Sally
Jennifer was very helpful working with me on a home equity loan. She was efficient.
John Allred
Lajill worked with my wife and me from the initial call to us to the day of closing. She is by far the best at what she does. Even when I had a major problem with the refi, she took responsibility and made things right. I am not always a patient person, but she handled my complaint with courtesy and finesse. She is definitely one-of-a-kind person. I wish her all the best and for any ...Lajill worked with my wife and me from the initial call to us to the day of closing. She is by far the best at what she does. Even when I had a major problem with the refi, she took responsibility and made things right. I am not always a patient person, but she handled my complaint with courtesy and finesse. She is definitely one-of-a-kind person. I wish her all the best and for any prospective future customer, i know Lajill will treat you right. God Bless, John AllredRead MoreRead Less
Mike Dersham
Helpful,pleasent,professional led me thru the process with ease.
Brenda Porch
Working with Ms. Christina was a great experience. She was totally very professional and easy to speak with and talk to. her wisdom and expertise was outstanding she was there for me and my husband every step of the way. Ms.Christina did an excellent job. Need more wonderful people like her that take the time to work with you and explain the situation that's at hand.Thanks again Ms.Christina ...Working with Ms. Christina was a great experience. She was totally very professional and easy to speak with and talk to. her wisdom and expertise was outstanding she was there for me and my husband every step of the way. Ms.Christina did an excellent job. Need more wonderful people like her that take the time to work with you and explain the situation that's at hand.Thanks again Ms.Christina job well done!Read MoreRead Less
Guillermo Lozano
Damon was very professional answering my questions and taking care of the steps for me to take from the beginning to the end of my loan process.
Keith Cobb
Silda is a very helpful person who has done a lot for my mother & I, she is determined to get stuff done properly & quickly. Has no problem helping with getting information if necessary & can guide u every step of the way. Very good at her job.
Lawrence Seno
We could not imagine a better experience than our experience working with Raul. He was exceptional--professional, attentive to detail, knowledgeable, responsive, dependable, and also friendly, humble, patient, and reassuring. It is rare to find all of these strengths in one person. We are grateful that he was our "guide" through this process. Raul is clearly someone with the qualifications to ...We could not imagine a better experience than our experience working with Raul. He was exceptional--professional, attentive to detail, knowledgeable, responsive, dependable, and also friendly, humble, patient, and reassuring. It is rare to find all of these strengths in one person. We are grateful that he was our "guide" through this process. Raul is clearly someone with the qualifications to successfully influence and lead others in the future.Read MoreRead Less
Debra Cooper
Dina was professional, thorough and quick. No high pressure pit hand took us through each step of the process in a timely manner. I went to Rocket based on what some of my friends said and am not disappointed in the results. Highly recommend.