Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Shaun Eustace
He was amazing! Everything went smoothly
Craig McCoy
Promises were made that were not kept. Communication was minimal. Requests were ignored. At each interaction, it was if we had never talked (he did not recall anything about me).
Damien Enriquez
Reply from Damien Enriquez:

Dear Craig,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. I would never intend to leave any of my clients feeling this way. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our ...Dear Craig,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. I would never intend to leave any of my clients feeling this way. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

wendy stahl
So easy to deal with made everything quick and simple. Highly recommend.
kenneth ly
truly a dedicated servant to his profession: professional, understanding, timely, most of all he lead this process from the beginning to the end with great integrity.
Claire Daniel
Jalen was great to work with - responsive, helpful and easy to contact. Made the process go smoothly without issue.
Angela Fox
Jayden was quick to respond to all our questions and was very helpful throughout the whole process.
Kristina Daddario
Kate was assume during this whole experience. We learned a lot how to come out of Covid and save money and utilize our homes equity to get ahead
Cynthia Farrell
Ross helped me refi when I had no idea it was possible, given my circumstances. He was kind and conversant and I’m immensely grateful. Highly recommend, he’s fast!
Layne Hickman
Bill was easy to work with and thorough.
L. Oliver
Jessica was absolutely amazing.