Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Bob Burbage
Marie was great to work with. She answered all my questions thoroughly in terms I could understand, very quickly either by email or phone. She was like talking to a friend.
Dave Singleton
Sweet and kind. Very knowledgeable. Made life a little easier
Douglas Gruber
Max was great to work with and seemed one step ahead the whole time, it was smooth. After 20 years in the United States Navy, it is refreshing to still see professionals in the work force. Very respectful and flexible. Thanks to the team and closing all online it was perfect for a Disabled Veteran like me.
Gordie Bidwell
Laurent was very personable and knew what he was talking about.
Ilyasha Michael
Working with Marlon has been smooth and easy. He's guided me during a difficult time and has been most helpful and professional. I truly appreciate his patience and valuable knowledge.
Lisa
Maya was very helpful and communication was excellent. She did a great job making sure everything was completed quickly and efficiently.
Elizabeth Mestelle
My husband and I were in the process of refinancing our mortgage. We were really frustrated with the low appraisal since there were no real comparable properties in the necessary area for an accurate appraisal. Properties of our quality and acreage do not come on the market every year, let alone in the last 4 months. We had decided to end the refinancing process. Guy reached out and calmly guided...My husband and I were in the process of refinancing our mortgage. We were really frustrated with the low appraisal since there were no real comparable properties in the necessary area for an accurate appraisal. Properties of our quality and acreage do not come on the market every year, let alone in the last 4 months. We had decided to end the refinancing process. Guy reached out and calmly guided us to an alternative solution available from Rocket without having to seek another appraisal. He also helped us get credit from Rocket to cover the majority of our closing costs. It was a relief to be able to move forward with Rocket Mortgage with Guy's assistance.Read MoreRead Less
Michael Armijo
I enjoyed working with Renee on getting this loan. I explained what I was looking for and she jumped right on it. The next thing I know she had the loan details and now she was waiting on me. There was some family health issues that came up and was slowing up the process but Renee was very compassionate and patient. When we were ready to proceed everything worked out perfectly.
Chris Whaites
Very helpful and walked us through everything clearly. Thanks Hector!
Loren Oberg
Parker was on top of his game when it came to refinancing our home. He was extremely knowledgeable, professional, and polite every time we spoke to him. He worked endlessly for weeks until he found the perfect loan that worked for us. I will be recommending him to all my friends and family, and I will be personally returning to him for all my future home loan needs. Great job Parker! Keep up the ...Parker was on top of his game when it came to refinancing our home. He was extremely knowledgeable, professional, and polite every time we spoke to him. He worked endlessly for weeks until he found the perfect loan that worked for us. I will be recommending him to all my friends and family, and I will be personally returning to him for all my future home loan needs. Great job Parker! Keep up the good work!Read MoreRead Less