Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Jimmy Peruta
Nick was very pleasant and knowledgeable to work with. He answered every question, explained everything and walked us through the entire process. It was very easy to get our transaction completed. My highest recommendation.
Troy Nordquist
Julian was my initial contact with Rocket. He was courteous, helpful, diligent and very supportive. He is a great ambassador for Rocket Mortgage. Julian was critical in helping me submit my initial application due to the uniqueness of my situation. The process was very smooth and I give Julian the lion share of the accolades, but if Julian is just one person I can only imagine the professionalism ...Julian was my initial contact with Rocket. He was courteous, helpful, diligent and very supportive. He is a great ambassador for Rocket Mortgage. Julian was critical in helping me submit my initial application due to the uniqueness of my situation. The process was very smooth and I give Julian the lion share of the accolades, but if Julian is just one person I can only imagine the professionalism and dedication of his peers. Thank you for making this process possible Julian.Read MoreRead Less
Jason Collins
Austin was incredibly professional and promptly addressed every question I had. His team was equally impressive—friendly, knowledgeable, and supportive throughout the process. Everything went smoothly without any unnecessary hurdles or complications. I’d confidently give them an 11 out of 10 for the outstanding job they did.
Jim Francis
Excellent customer service
Becky Lee
Max is the best Home Loan Expert I've ever worked with! He was very knowledgeable & professional, while also being personable. He was wonderful about explaining all the options, and working with our schedule as we were out of town (and out of cell service) for a few days during the process. He always kept us up to date every step of the way.
Carlos Palafox
Thank you, John you help me a lot in this new Lone, We need more people like you thanks you again.
Robert Valerio
Chris was great. He help me to get a loan that helped me with my credit. He help through the whole process of the loan. Great person to deal with.
Carlos Palafox
Bilingual, very helpful, Respectful, and patient to clients.
Peter Lynett
Gordon was personable, knowledgeable and responsive, providing a pleasurable experience with Rocket Mortgage.
Vicki Graham
Maryana had answers to all my questions, helped me when I didn’t know how to do something. I felt like she was a friend!