Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Glenda Knight
JD was so helpful!! He was knowledgeable and patient!!
shane wiley
Keegan is the man! Excellent customer service. He mad my home purchase so smooth. He is the reason I would go through Rocket Mortgage again with no questions. When I hit unfamiliar roads in refinancing my home he either explained what was needed or put me in contact with who could help us. I would buy him a beer any day. Thanks Keegan and Have a happy new year.
Travis Paulk
Refinance went very well and Brandon was professional and courteous.
Todd Zinker
Keegan thanks for making the mortgage process nice and smooth. You have an excellent personality and we’re easy to work with
Sarah
Cecilia was great to work with!! Refinancing can be stressful, especially when the financial institution is not local. I feel that Cecilia went above and beyond her duties to allow me to be comfortable with process. It always provided peace of mind to know that I could call, text or email her and she would promptly get back to me and had an answer each time! Cecilia is knowledgeable and it is ...Cecilia was great to work with!! Refinancing can be stressful, especially when the financial institution is not local. I feel that Cecilia went above and beyond her duties to allow me to be comfortable with process. It always provided peace of mind to know that I could call, text or email her and she would promptly get back to me and had an answer each time! Cecilia is knowledgeable and it is apparent she knows the finance world. This is the first time I have worked with a company that I was assigned to one individual to help me through the entire process. Many times, you need to tell your story and ask your question 10 times before getting an answer. Rocket Mortgage did me right by assigning Cecilia to me! If needing a home loan or refinance I would HIGHLY recommend requesting Cecilia to be your banker, she will not disappoint!!!Read MoreRead Less
Kat Defibaugh
I cannot say enough good things about David. I started my refinance process at 5:30 on a Friday afternoon and was ready to schedule closing the next Wednesday. He worked tirelessly to get everything squared away. Any time I had a question or concern he responded really quickly. I really appreciate his work and recommend him to everyone.
Jack Ragland
Keegan we really appreciate all your help in our mortgage endeavor. You were polite, professional and made the process as painless as possible even though the setbacks we encountered were not of your doing you assiste us as much as possible. I will definitely refer anyone who may be in need of mortgage assistance to give you a call. Thank you again young man and I hope that new driver gets you a ...Keegan we really appreciate all your help in our mortgage endeavor. You were polite, professional and made the process as painless as possible even though the setbacks we encountered were not of your doing you assiste us as much as possible. I will definitely refer anyone who may be in need of mortgage assistance to give you a call. Thank you again young man and I hope that new driver gets you a little farther down that fairway.Read MoreRead Less
Grant Rose
Keegan helped me through the process of securing my first home loan and make the process as painless and straightforward as possible. Did tons of work behind the scenes and was quick to respond!
Jared Zajdel
Thank you Keegan, for making the process quick and easy!
Gerry Wilson
Thank you Keegan for the awesome job that you did helping us process our loan it would be nice if every applicant had you as their processor