Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

David Ormond
Still waiting for my disbursement, so perhaps this is not the best time to respond......issues between Rocket and Amrock have slowed down the process....we closed on December 28.....I am headed out of town in a few days, and will be gone for 2-3 weeks, and wanted to get my creditors paid and receive my money before leaving........now not sure it's going to happen..............none of this is ...Still waiting for my disbursement, so perhaps this is not the best time to respond......issues between Rocket and Amrock have slowed down the process....we closed on December 28.....I am headed out of town in a few days, and will be gone for 2-3 weeks, and wanted to get my creditors paid and receive my money before leaving........now not sure it's going to happen..............none of this is Danny's responsibility......my contact with him has been top notch........he has been very helpful, professional, clear, and he is always quick to respond............my issues are with the communication within Rocket - it seems that the left hand doesn't know what the right hand is doing, and with Amrock.........I am sure all will work out........Read MoreRead Less
Annette T
Danielle was wonderful to work with during my refinance process. She was very knowledgeable and professional. Extremely easy and pleasant to work with Danielle and Rocket Mortgage.
Bert Willie
Zach was instrumental in implementing our Home Equity, got to be honest --- he did it with ease. The communication between us and Zach never ceased, until we were pleased with the outcome. Thank you Zach for everything.
Jeremiah Hodge
Ruben was incredibly helpful. He answered any question I had at any time. I work long hours and asked questions at odd hours but he was always there. Ruben made the whole experience a breeze.
Gale Vavrus
Scott was awesome. We had been thinking about refinancing for awhile and looking at all of the options. When we spoke with Scott we knew we made the right decision. He always was available to answer any questions and walk us through every step. He made it so easy. We would recommend him to anyone, anytime.
Ann Moberly
Darren was awesome, was my kind of guy. Very personal and funny and patience with me trying to navigate threw my task on the phone.
Alavina Glenn
Mason did a good job getting me cash.
wanda Johnson
Michael was very thorough and patient with me during the refinance process. He explained everything upfront in detail and stayed connected with me throughout the process and even after closing. I was thrilled that I had him as my loan officer.
Thank you Michael
Pat O'Brien
My experience with Jacob was great. He was friendly and patient with me and very respectful and helpful.
R Smith
I cannot say enough great things about Brianna and the exceptional service they provided during my refinance process. From the very beginning, they were thorough, patient, and incredibly knowledgeable.

Refinancing can be a daunting process, especially when pulling cash out, but Bri made it seamless and stress-free. They took the time to explain every step in detail, answered all of my questions ...I cannot say enough great things about Brianna and the exceptional service they provided during my refinance process. From the very beginning, they were thorough, patient, and incredibly knowledgeable.

Refinancing can be a daunting process, especially when pulling cash out, but Bri made it seamless and stress-free. They took the time to explain every step in detail, answered all of my questions promptly, and ensured I fully understood my options. Their expertise was evident, and I always felt like I was in capable hands.

What really stood out was their proactive communication and dedication, you can tell they are very passionate about there work. They went above and beyond to ensure I could achieve my financial goals without any surprises along the way.Read MoreRead Less