Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Mary Beth Lachapelle
If it wasn't for Lynae we would have gone out of our minds trying to understand this process. She was always available, patient, and kind. Thank you Lynae! You deserve a raise!
Michael Urie
Kevin did an excellent job for us in getting us our mortgage. He walked us through the entire process and really made it easy! His knowledge and communication skills were excellent. (I think his middle name should be "excellence" !
Laura Chapin
My husband and I were looking to purchase a property, but didn’t know where to begin and felt very overwhelmed with the whole process. A friend suggested that we reach out to Bill with Rocket Mortgage for some guidance.

Billl was very knowledgeable and helped us review different options such as a new mortgage or doing a cash out refinance of our current property. He went over the pros and cons of...My husband and I were looking to purchase a property, but didn’t know where to begin and felt very overwhelmed with the whole process. A friend suggested that we reach out to Bill with Rocket Mortgage for some guidance.

Billl was very knowledgeable and helped us review different options such as a new mortgage or doing a cash out refinance of our current property. He went over the pros and cons of each option, which helped us determine our best way to move forward as there was a lot of interest in this property.

He worked with us and our realtor to ensure that everything was in order to make the transaction as smooth as possible. We were able to get preapproved, submit a cash offer and have the offer accepted in within 72 hours.

If it wasn’t for Bill’s, knowledge and expertise, there is a good chance that we would have missed out on this opportunity.

We cannot thank him enough for all of his efforts and so grateful to have worked with him.Read MoreRead Less
Karen
Maya was a dream to work with. She always returned your phone calls in a timely manner and had the answers to whatever questions you had. She made going through the loan process very easy and I would recommend her to anyone.
Lorena Delton
Michael is very professional and polite. He is very helpful with answering questions about loan process. Micheal is always available whether by email or phone. I truly enjoyed working with him on my loans. He looks out for what’s best for the customer and puts them first.
Saeed Q
Excellent knowledge and very good customers service personality. Completed my home equity loan process very fast. Wish you best of luck Sara
Jason Mesteller
Cameron did a great job following up and helping during the entire process. Excellent customer service.
Lori Taoipu
Charles was amazing he explained everything he was patient he did things quickly everything was done within 10 days absolutely amazing very informative great personality you have a great team member on your team
BRENT AND HEATHER JONES
Jack provided the absolute best experience we have ever had getting a mortgage and would recommend him without hesitation. He was helpful, friendly and went above and beyond for us to find solutions to some documentation hiccups we had. It was a fantastic experience and we will contact him again for any future needs.
Madeline Poppe
Derek made the whole process soooo smooth and easy! He was so knowledgeable and was able to answer any question that I had. Would love to work with him again and I recommend him to anyone!