Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Wilky Ordonez
Austin was fantastic throughout the entire process, professional, responsive, and always on top of things. Made everything smooth and stress free. Highly recommend! Thanks Austin
Marlain Weeks
Ms. Greta was very helpful in anything I asked, no matter how silly or insignificant. She was very knowledgeable and accommodating throughout the entire refinancing process.
Kevin Bolles
Jack was awesome to work with. Add 65 years old with health issues he had a lot of patience to explain things to me and I really appreciated that. This is the third time I’ve used Rocket and this is why I use Rocket. They have guys like Jack that really care about their customers. Thanks again for your great job and you have a great day Jack.
Hoppie Alexander
Olivia McGriff was exceptional in every phase of my loan process. She listened intently to make sure that she was focused on my needs. she is thoroughly professional, calm and patient and not only willingly answers questions, after she has dealt with all concerns, she solicits other questions. I am delighted that of all of the professionals on the Rocket Mortgage Team I am exceptionally pleased ...Olivia McGriff was exceptional in every phase of my loan process. She listened intently to make sure that she was focused on my needs. she is thoroughly professional, calm and patient and not only willingly answers questions, after she has dealt with all concerns, she solicits other questions. I am delighted that of all of the professionals on the Rocket Mortgage Team I am exceptionally pleased that Olivia was the one on my team because frankly speaking, I could not have handpicked a better member. Olivia is superb!Read MoreRead Less
Pat Patterson
Geoff is a friendly professional agent for Rocket.
I enjoyed working with him and his speedy responses to any questions I had. He has my recommendation.
Amy Asper
Sarah was amazing every step of the way! She is responsive, communicative and very good with setting expectations and giving great explanations. She is a true professional and we loved working with her.
Art G
Our experience with Chris went great. He was very knowledgeable and patient with us. He deserves a raise!
Valerie
Max was very knowledgeable and helpful! We are very happy with his assistance, kindness and patience with all of our questions and concerns!
Barbara Tribbe
Jason did an excellent job of explaining the different options available for our needs. He is very knowledgeable, personable, and most of all patient. Jason is an absolute pleasure to work with and he's definitely an asset to Rocket Mortgage. I would recommend him to anyone I know that's in need of a loan.
Jeff Jacobs
Jonathan and the Rocket team are outstanding. The whole process was a snap. Jonathan was always available… even on Sundays. I made the mistake of trying to do a re-fi through the original mortgage bank. They made me feel like a circus performer with one task after another. I highly recommend Jonathan and Rocket Mortgage. Thanks Jonathan