Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Michael Mc
Worst experience ever. Over three months to close. Never again.
Seth Holliday
Reply from Seth Holliday:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

John Williams
I was super anxious but every time I called she answered and reassured me that she was there to help ME.
Megan Stevens
Jennifer was so kind and helpful with all our questions!! She made us feel like we weren’t alone and that there is a light at the end of the tunnel for our specific situation. We really appreciate all that she did for us!!! We would highly recommend her and her services.
Lynda Fraijo
Damon was so helpful and knowledgeable, and most of all patient with us older folks. He helped us through an incredibly difficult process. He's the best!!
Daniel Cloud
Dan was the best. Always willing to answer questions and work through issues. Went above and beyond helping us!
Jack Rowell
Roba Made My Mortgage Journey a Breeze!

I cannot say enough good things about my experience with Roba at Rocket Mortgage. From the very beginning, she was incredibly knowledgeable, patient, and responsive. She explained every step of the process clearly and answered all my questions thoroughly, even the most basic ones.

Roba went above and beyond to ensure a smooth and stress-free closing. She was ...Roba Made My Mortgage Journey a Breeze!

I cannot say enough good things about my experience with Roba at Rocket Mortgage. From the very beginning, she was incredibly knowledgeable, patient, and responsive. She explained every step of the process clearly and answered all my questions thoroughly, even the most basic ones.

Roba went above and beyond to ensure a smooth and stress-free closing. She was always available to assist and kept me updated throughout the entire process. Thanks to her expertise and dedication, I was able to close on my mortgage quickly and easily.

I highly recommend Roba to anyone looking for a fantastic loan officer. She is truly a valuable asset to Rocket Mortgage.Read MoreRead Less
Archie Robertson
Jamie is a pure professional who knows his career to all degrees! He never grumble or stumbled as he was communicating with us! We enjoyed his kindness & patience! Thank you so very much!
Rusty Misner
I can’t give Linda more than 5 stars, but I would if I could! She was absolutely on top of everything and always available for help, advice, or just answering a question. Absolutely the best mortgage/loan origination person I’ve ever used!
Britney Weaver
Working was Cass was so easy and stress free. He walked us through everything step by step and kept in constant communication to ensure we felt comfortable with everything throughout the process. We are so thankful for everything he's done for us.
Lon Castleton
Michelle was very patient as we went through the refinance process. She was always responsive and always had a good answer to all of our questions. She is very knowledgeable and professional at all times. It was a pleasure to work with her