Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Elaine Lambert
Kevin did an excellent job - very professional, knowledgeable and helpful. We would definitely recommend and use Kevin again in the future!
Shaun Renfro
Zack was awesome to deal with on our refinance. He led us step by step and completed the process quick. I highly recommend Zack.
Cat simmons
Marie was amazing. She quickly and thoroughly answered all my questions. She followed up to make sure other departments reached out to me in a timely manner as well. After the closig she was still quick to respond to answer any questions I have. Highly recommend contacting Marie for all your loan needs.
Denny Lara
Best person to work with, from helping us obtain our home with the purchasing process through the refinance process. Nick Grant is the most professional person I've ever worked with, great customer service. My wife and I thank Nick very much.
Niela Phoenix
Best experience. Easy, professional, and fast.
Laxmi Khanal
She did good job overall the only problem I have with her is she take forever to reply my text and call.
Courtney Chung
Reply from Courtney Chung:

Dear Laxmi,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given ...Dear Laxmi,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Ashli
Bri was absolutely amazing to work with! She’s genuine and definitely had your best interest at heart!
Harry Mincer
Gordon did a fantastic Job with everything to get the closing done
John Misturado
Hamzah was very helpful throughout the process. Was easy to reach whenever I had a question and was very knowledgeable.
Kevin Braddy
Porcha was extremely efficient and handling our refinancing with professional courtesy and speed. We are extremely happy with how she handled everything and would recommend her to family and friends in the future. Thank you.