Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Deba Basu
Thank, Khalil, for helping me to refinance and take some money from my equity of the house. I was little skeptical when we first spoke about this entire process and would it be so simple and effortless. But when I went through the process step by step with Khalil it smees to me very simple and smooth till the closing day. Everytime when I reached out the him, he was patient, kind, and helped me ...Thank, Khalil, for helping me to refinance and take some money from my equity of the house. I was little skeptical when we first spoke about this entire process and would it be so simple and effortless. But when I went through the process step by step with Khalil it smees to me very simple and smooth till the closing day. Everytime when I reached out the him, he was patient, kind, and helped me answer all of my questions and concerns. Khalil was extremely knowledgeable, & thorough & most importantly professional, which made all of the difference in my interactions with him. I so appreciate you going above and beyond to help me in the process. Understanding what was important to me and helping me secure a loan that aligned with my risk profile and getting me a competitive interest rate that I would not have been able to get by myself.Read MoreRead Less
Angelica Arnold
My husband and I recently worked with Jace and he was excellent to work with. Extremely knowledgeable and ready to answer questions via text, email or phone. He was very personable and never made me feel bad about asking questions, as elementary as they might have been. If we needed to in the future, I would work with Jace again in a heartbeat and I highly recommend him.
Joe Collins
I have worked with Jill twice now, and on both occasion she has provided me with knowledgeable advice and clear explanations on items I had questions on. She has helped me navigate the options and information in front of me when choosing mortgage products, allowing me to make educated choices and plan for my future. In fact that is one of the biggest reasons I prefer working with Jill, she is not ...I have worked with Jill twice now, and on both occasion she has provided me with knowledgeable advice and clear explanations on items I had questions on. She has helped me navigate the options and information in front of me when choosing mortgage products, allowing me to make educated choices and plan for my future. In fact that is one of the biggest reasons I prefer working with Jill, she is not only knowledgeable and personable, she is extremely good at examining and presenting options consistent with goals I had discussed. It is this kind of professionalism and expertise, combined with a genuine concern for her clients goals and future that make mena happy returning client and also happy to recommend her with highest regards and appreciation.Read MoreRead Less
MALOEBOO
Helpful, knowledgeable, available, and a great person.
Shanice Franklin
I mean WOW!!!!! Joe is such a remarkable, dedicated individual. A true man of his word. Taking out a mortgage as a first time homebuyer can be so nerve racking! Joe was able to patiently walk me through the process step by step, build rapport and check in often to make sure I had nothing to be concern about, no matter the day or tome. He made this process very easy and simple to understand and ...I mean WOW!!!!! Joe is such a remarkable, dedicated individual. A true man of his word. Taking out a mortgage as a first time homebuyer can be so nerve racking! Joe was able to patiently walk me through the process step by step, build rapport and check in often to make sure I had nothing to be concern about, no matter the day or tome. He made this process very easy and simple to understand and navigate. He cares about his customers in making sure their needs are met in this process. It’s so much more I could say about Joe! But I’m going to say if you need to take out a mortgage loan and you are new to this or old to this, choose Joe. You will be glad you did.Read MoreRead Less
James Robinson
Dena is incredible!!! She was extremely helpful in finding the best loan option for me. I highly recommend her for anyone looking to get a great loan from Rocket Mortgage.
Bonnie Aubin
I cannot say enough good things about Lucas. Lucas was knowledgeable, professional, caring a very good person. Lucas earned his keep the day we started the mortgage journey. He is truly a good person and really cared about what I thought.
Christie Tooley
Jill was very knowledgeable and great to work with!
Steve Tralongo
Dena was awesome! Very helpful, knowledgeable and patient. Worked hard after hours despite being under the weather. I’m the end she couldn’t help me but found someone else in her company to do so. Great service, hard worker! Thanks Dena!
Greg D. Bangs
Friendly, warm, explanatory. Fine job. Recommend without reservation.