Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Tom Gantert
Nikola Was excellent to work with. I had a lot of questions, some of them may have been rudimentary but he addressed each one of them thoroughly and to where it gave me confidence that I was making an informed decision.
John Burrell
Andrue was very knowledgeable and answered all our questions. It only took an hour to start the loan process online. It only took 3 weeks from the time of our contact with Andrue to loan disbursement.
Todd Derman
Alec was always professional, knowledgeable, and understanding. He made the processes as easy as possible and always kept me informed. I can't recommend Alec enough.
Jesus Batista
Happy new year team, It was definitely a delighted experience working with Mrs. Cuevas during the whole process, very professional and dedicate it to serve RM customers, current and new. If I have to use one single word to define the experience, I will say: Outstanding.
Helen Allen
Sara was amazing! She walked us through the entire process and was available to answer questions we had. Expert in her field, very professional and down to earth!
Michael Murphy
Scott was great to work with if it wasn’t for him. I probably wouldn’t went through with the loan, but he kept in contact with me and helped the loan move forward. Due to some hiccups he’s a great guy to work with truly five stars.
Ronnie Windham
Very helpful and professional. Made the process easier .
AdScott3 Scott
Justin was very professional, kind, understanding and a tentative. I couldn't believe how quickly my refinance went through. Justin always answered my calls. Justin made everything happen. I was extremely lucky to have Justin on my side. He answered all my questions and concerns and made me feel I was in charge. Thanks Justin.
Dr. Armando S Garcia
Excellent all the way! He promptly responded to my question. He is very knowledgeable and willing to help. I am very grateful that I found him.
Dee Degraffinried
Nick was absolutely amazing. He was able to accomplish a resolution to a major obstacle that was preventing our progress towards closing the loan. We started this process in the beginning of June and we expected things to go as smoothly as our last refinance but that wasn’t the case. My original loan officer (in our opinion) didn’t handle issues thoroughly. As a result, finalization of our loan ...Nick was absolutely amazing. He was able to accomplish a resolution to a major obstacle that was preventing our progress towards closing the loan. We started this process in the beginning of June and we expected things to go as smoothly as our last refinance but that wasn’t the case. My original loan officer (in our opinion) didn’t handle issues thoroughly. As a result, finalization of our loan was was dragged out and our interest rate increased. Again, Nick came to our rescue and got the job done!! We are forever grateful!Read MoreRead Less