Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Chad Mc Danell
Very knowledgeable and answered all of my questions. She took all of the stress out of getting a loan. I would definitely recommend!
Danielle White
I had a pleasant experience with AJ. He was informative, helpful and professional. He made the process easy and was always available during the process. I highly recommend him to anyone looking into a refi.
Mark Minehart
Brandon was great getting us through the process. Getting the right thing in place was his priority. He always answered our questions in a timely manner. I would highly recommend him to anyone that goes through the process of getting a loan with Rocket Mortgage.
Linda Barlow
Brandon made the refinancing of my home, effortless. He was very professional and knowledgeable. He listened attentively and answered any questions or concerns I may have had in a patient and timely manner. He explained the loan process and made sure that I understood everything. His communication skills are exemplary. I was able to close my loan within weeks (in Rocket-speed!) I have been a ...Brandon made the refinancing of my home, effortless. He was very professional and knowledgeable. He listened attentively and answered any questions or concerns I may have had in a patient and timely manner. He explained the loan process and made sure that I understood everything. His communication skills are exemplary. I was able to close my loan within weeks (in Rocket-speed!) I have been a customer of Rocket Mortgage for many years and I would never consider going anywhere else. Their entire staff is amazing and I appreciate the GREAT Customer Service! That will always keep me coming back!!!!!Read MoreRead Less
Erika Castellanos
Shannon went above and beyond to help me. She was super friendly and made sure I understood every detail along the way. Hope to work with Shannon again in the near future!
M Martin
Always accessible and able to answer question provide assistance and very knowledgeable of the process. Made closing easy.
Peggy Bryant
Brandon was was very helpful and knowledgeable. He answered all our questions and was not bothered about answering them more than once. He outlined all our choices and made us feel secure in our decision.
Vivian Musa
Conor and every one I worked with was very nice, kind and professional. Thank you Merry Christmas 2024 and Happy New Year 2025 :)
Darlene Caesar
I read some of the comments about Lee and they are all true; he sometimes has to go above and beyond in some situations. Lee is truly a child of the most High King, our Father God. I had a delicate situation and Lee had to intervene on several occasions, because he has compassion....others are just nosey. Lee stated he was sending a message to his team, yet his message was not read, ignored or ...I read some of the comments about Lee and they are all true; he sometimes has to go above and beyond in some situations. Lee is truly a child of the most High King, our Father God. I had a delicate situation and Lee had to intervene on several occasions, because he has compassion....others are just nosey. Lee stated he was sending a message to his team, yet his message was not read, ignored or they were just plain unprofessional. This is why I only wanted to communicate with Lee, because he is a true Specialist. If the rest of his team will respect him, then they would be able to respect the customers of Rocket Mortgage. Jealousy will always be the cause of other to fail, if they continue to be envious of him....."Don't Hate, Participate",Read MoreRead Less
Kathy Mikkelson
Josh made the process so easy! He was a great communicator and kept us apprised of every step along the way.