Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Madeline Poppe
Derek made the whole process soooo smooth and easy! He was so knowledgeable and was able to answer any question that I had. Would love to work with him again and I recommend him to anyone!
zach young
Erik has been great! He has answered all my questions and has been completely patient with me throughout the process. I would highly recommend him to anyone. He is the reason I chose to move forward with Rocket Mortgage.
Dr. Ofori Boateng
Chris stays true to the course and will be there always with you. I can call him practically at any time and he will answer you. Even if he is not able to pick up the phone, he will get back to you ASAP. We see Chris as family. He takes his work seriously and will do his best to meet your needs. What a great personality!
Bill Glenn
Michelle is outstanding. She made the process of setting up the refinance process seem easy. I appreciated her friendliness and all the help she provided.
Ronald Storrs
It has been a pleasure working with Greta Horton throughout the process of refinancing our home with Rocket Mortgage. She has shown attentiveness, patience and dedication to meeting our needs, and accomplishing our financial goals. Her prompt responses to questions, and consistent communication allowed us to expedite the closing of our loan, helping us to proceed in a timely manner on our home ...It has been a pleasure working with Greta Horton throughout the process of refinancing our home with Rocket Mortgage. She has shown attentiveness, patience and dedication to meeting our needs, and accomplishing our financial goals. Her prompt responses to questions, and consistent communication allowed us to expedite the closing of our loan, helping us to proceed in a timely manner on our home improvement project. Her excellent customer service helped simplify the online process, and made us feel that we had a trusted advocate working for us. We greatly appreciate her efforts to provide personal customer care and satisfaction. Thank you, Greta!Read MoreRead Less
Zachary Pritchard
Marissa was great. Super responsive, extremely knowledgeable, and very easy to work with. She helped us immensely and was always there for any and all questions we had. Words cannot express how grateful we were to have her through this process.
Kim Ritter
Heidi was great to work with. Very helpful and always courteous.
Daren Jackson
Having purchased many properties over the years, I can say without reservation best purchasing experience I've ever had. Great servicing and fast turn around. All my future financing needs with be with Bruce.
Brad Miller
Christopher was excellent to work with. Highly professional and always kept me informed whether it was the weekend or late in the evening during the workweek. I appreciate his efforts to accommodate my unique loan situation and how he helped to resolve it.
Louie Fincham
Nathan was superb. Every question I asked him he answered it. He explained it to me when I couldn’t understand it when I had a question I would text him, and if he didn’t get back with me quick, he would definitely get back to you by the end of the day, I would definitely go back to him when I refinance this loan and get us lower interest rate. he was definitely superb everything he done for me ...Nathan was superb. Every question I asked him he answered it. He explained it to me when I couldn’t understand it when I had a question I would text him, and if he didn’t get back with me quick, he would definitely get back to you by the end of the day, I would definitely go back to him when I refinance this loan and get us lower interest rate. he was definitely superb everything he done for me and I really really appreciate.Read MoreRead Less