Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Vlado Hruda
Very knowledgeable and thorough. Walked us through the process of re-finance without any problems
Gordon Calhoun
Rod was fine, the rest of the "team" was not. "Clear Capital" the appraiser was awful. They intruded on our house, added things that had nothing to do with the value of the house and still didn't come up with a correct number.

As for the rest of Rocket Mortgage, I felt like I was dealing an AI chat bot. Live people had no authority and took forever to get real answers. This mortgage took eight...Rod was fine, the rest of the "team" was not. "Clear Capital" the appraiser was awful. They intruded on our house, added things that had nothing to do with the value of the house and still didn't come up with a correct number.

As for the rest of Rocket Mortgage, I felt like I was dealing an AI chat bot. Live people had no authority and took forever to get real answers. This mortgage took eight weeks to complete.Read MoreRead Less
Jonathan Bernard
Jason was amazing. There were a few issues that I was running into and Jason quickly identified the problem, fixed them and the loan closed quickly. I would recommend Jason to anyone looking to work with Rocket Mortgage.
Brooke Garcia
My husband and I refinanced our home and Tom was our loan originator and he was easy to work with. If you had any question he was fast to answer. The whole process was very easy and went fast. I would recommend Rocket Mortgage to anyone.
Patricia Green
Tori Wasylk is the consummate professional. She is attentive, knowledgeable, and, always accessible. Thank you. Patricia
Kimberly Anderson
Mark worked really well with me. I would recommend Mark to others.
ercethn
A guiding hand. The mortgage process is arduous to say the least. Chase is an outstanding source of knowledge and help. It really is important to have someone who cares enough to get involved and advise us at every turn. We closed with a different term than we had expected or thought we wanted. Chase took the time to explain different terms and what was the most beneficial for us. And to that ...A guiding hand. The mortgage process is arduous to say the least. Chase is an outstanding source of knowledge and help. It really is important to have someone who cares enough to get involved and advise us at every turn. We closed with a different term than we had expected or thought we wanted. Chase took the time to explain different terms and what was the most beneficial for us. And to that we're grateful. Thanks Chase!Read MoreRead Less
Florence Katzenberger
Britten was so helpful and friendly. He was always available by email and answered quickly. He explained the process and it went extremely
seamless.
Vinh Ha
AAA+++ Services. Thank you Maryana
Larry Ols
Maryana was great to work with very personable and gave me every option