Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Shawn Halquist
Jim was friendly, knowledgeable, and quick to respond to my emailed questions. I was actually quite surprised how quickly the refi happened and very happy with the results!
Constancia Martinez
I think that if only one person takes care of a client for the intire process, the client would feel more comfortable.
Carl Fiebich
Very professional and knowledgeable. Without her I would have gone somewhere else.
James Melanson
helpful detail oriented guy. Helped us get the job done!!
Joe Feild
Re-fi was quick and painless. I appreciate Jennifer reaching out to me--I wasn't even considering re-fi, but she got me a better rate and reduced monthly payments. Great job, Jennifer!
Terrie Day
We called Rocket Mortgage to see if they could help us refinance our home. Cass Strzynski came to our rescue . Cass could not of been more polite, informative, and understanding to our situation. He promised to work with us to refinance.
Cass explained the entire process, and he was relentless working to get us approved. Cass was always available whenever we had questions. He called often and kept ...We called Rocket Mortgage to see if they could help us refinance our home. Cass Strzynski came to our rescue . Cass could not of been more polite, informative, and understanding to our situation. He promised to work with us to refinance.
Cass explained the entire process, and he was relentless working to get us approved. Cass was always available whenever we had questions. He called often and kept us informed throughout the entire process. Everything he promised came true, we got a much better interest rate, paid off all our debt, and we're saving money monthly. My husband and I could not be happier with the results. Our loan was closed in less than three weeks, and was stress free because of the service Cass provided. We highly recommend Rocket Mortgage and strongly suggest you work with Cass.

Terrie & Paul Day Read MoreRead Less
'Steve Kuban' TheLord IsmyTower
ISAAC helps Rocket Mortgage (Rocket Mortgage) live up to its name! Our first pre-qualification letter given two months ago by Rocket Mortgage, was cancelled due to some lenders having regulations that were excessively orderly and fussy concerning cash deposits (I'm a musician who performs concerts overseas who usually returns to the USA with most of my earned cash in hand). We pursued alternate ...ISAAC helps Rocket Mortgage (Rocket Mortgage) live up to its name! Our first pre-qualification letter given two months ago by Rocket Mortgage, was cancelled due to some lenders having regulations that were excessively orderly and fussy concerning cash deposits (I'm a musician who performs concerts overseas who usually returns to the USA with most of my earned cash in hand). We pursued alternate financing with lenders who were less AR (anal retentive) about such matters. But one week after the cancellation, we saw a home online on Realtor.com and pressed "inquire"...and 75 seconds later I received a phone call from Isaac. What a nice guy, and very knowledgeable (just like our first Rocket Mortgage agent). I told him our original Rocket Mortgage pre-quality was cancelled despite our original agent doing everything in her power, and the reasons why, and within 30 minutes Isaac issued a second pre-qualification letter from Rocket Mortgage. It helped so much that when we processed the original application with Rocket Mortgage we uploaded all the necessary documents, so in the end all that Isaac needed additionally was online access to our bank accounts for funds verification. Nowadays EVERYTHING is lightning-fast, and with specialists like Isaac doing his job so well, and a system like the Rocket Mortgage portal, mortgage pre-qualification letters are a snap. Now....whether this one lasts or not, is still yet to be seen, but we're hopeful and will let you know. God bless.Read MoreRead Less
Brad Vaughan
Thanks Andrew for making our loan a stress free and wonderful process. Your team was outstanding With the know how and answers for all our questions. I will most definitely recommend you to anyone who needs a loan. Aces all the way!!!!
Mark Struhar
Dominic was a fantastic to work with. It was because of his help and advice that he gave me prior to the application process, that I chose to do business with Rocket Mortgage. I absolutely shopped around to other possible lenders, but after I talked to Dominic, I made no further calls. Dominic made the process less stressful and I am glad I was able to work with him to get this loan done.
Roxanne Bush
Samer is wonderful to work with and gives you his full attention. He explains very clearly what documents are needed and how to proceed in the loan process. He is very professional, and goes out of the way to assist you. I would highly recommend Samer if you are considering a mortgage or refinance.