Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Ingrid Weitzel
Dan was very professional,pleasant and great to do business with. He walked us through step by step and was very helpful. I will highly recommend him to my Friends and Family.
Anne Levescy
Took longer than expected but the end result well worth the wait!
Nadja Thomas
Great work very understanding smart and on poi
Patricia Yeo
I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything that was going on behind the scenes, Austin Davis and Jorge Mendez for making this loan possible and Kelli Britz for her role in this matter. All of you at Rocket Mortgage have been wonderful to work ...I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything that was going on behind the scenes, Austin Davis and Jorge Mendez for making this loan possible and Kelli Britz for her role in this matter. All of you at Rocket Mortgage have been wonderful to work with. The speed and accuracy of all the paper work went very smoothly all the way down to the closing that took place in our home.

I would like to shed some light on what started this in the first place. We were drowning is debt as many in the USA are. We just could not get ahead finically. We had seen on TV and social media about consolidating all of high interest payment into one monthly payment. My husband decided to see what it entailed, after selecting an option on his smart phone and clicking the button he hung up and waited for a contact to be made. One minute passed and the phone started ringing and the first caller was Cass Strizynske with Rocket Mortgage. So began the process. He took all of our information and said he would get back with us. When he called us back with the information, he informed us that we could cut our payment for the month for over half of what we were paying by consolidating, I told him that I had always heard “if it sounds too good to be true it probably was”. After he explained everything and we saw it on paper (e-mail) … he had our attention.

We were given a date for our appraisal (One of our debts was our home loan) but when the appraisal came back for a FHA loan we were to make some adjustment on the home before it was to pass the inspection. We live in a ¾ earth contact home and it is very economical home as far as heating and cooling. The wall are made of 8” thick concrete and the windows in the bedrooms are small and just below the ceiling and are built into the concrete. We were told that to pass FHA we needed to put in windows that were 44” from the floor and they needed to be 5’ wide and window wells to go with the windows, for egress in case of fire. It was to be Major renovation of our home just to put more burden on an already financial problem. We thought all was lost and all of the information was very discouraging. After making calls to Rocket Mortgage and speaking to several people in their office and explaining to them why it was not feasible to do that type of renovation they came back with a conventional loan that worked for us. They went above and beyond what we expected of them.

We now have a loan with a fixed interest for the length of it, with payments lower than our house and car put together, let alone the cards that was paid off. There is finally light at the end of the tunnel thanks to the wonderful people at Rocket Mortgage and I would highly recommend this to anyone to that is drowning in debt.

A special Thanks to Cass Strzyski for keeping me sane during this process. Any time I called to ask questions if he did not know the answer he would get me in touch with someone who did. He was wonderful to work with and my husband and I are very pleased.
While all of this was going on our nanny goat gave birth to 4 babies and one was very deformed, after working with him for 36 hours he passed away (we are very close to our animals and I for one took his passing very hard) the other 3 babies are doing well and growing fast. We live in the country and have raise many orphaned animals, and we feed all of the raccoon’s (sometimes feeding as many as 20) foxes and deer that come to call.
A very heart felt Thank to all who made this possible.

The Yeo’s
Patricia and Donald
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Sonja Leach
I can't thank Michael enough for his kindness, compassion, and patience with me during this recent transaction. I question and scrutinize everything and this refinancing came at a chaotic time in my life. He was incredibly patient and explained everything in depth. He even went the extra mile to ensure I was comfortable and confident with my decision. That is what I consider excellent customer ...I can't thank Michael enough for his kindness, compassion, and patience with me during this recent transaction. I question and scrutinize everything and this refinancing came at a chaotic time in my life. He was incredibly patient and explained everything in depth. He even went the extra mile to ensure I was comfortable and confident with my decision. That is what I consider excellent customer service. I also consider Michael a friend for life. Read MoreRead Less
Cheri Bug
Couldn't ask for a more professional, patient and tolerant individual. We were literally on the phone the majority of the day due to our slow computer, we even had phone lunch together, lol. He is an employee
you need to hang on to. Being from Ohio was a bonus!
Alejandro Perales
Very knowledgeable and professional. Mr. Kunal is also very efficient at what he does and gives you straight forward answers.
Ana Arzate-Artime
Isaac was extremely helpful and patient!
Nancy Santigate
Mike was extremely professional knew exactly what he was doing and guided us through refinancing our home with no problems I would go back to Mike if I needed to refinance my home in a second
Nancy Santigate
Hailey Carpenter
Dan was really helpful and patient in guiding me through the process of buying my first home. He patiently waited until I was ready to buy, then jumped in to help me get the process moving quickly. He explained everything really thoroughly and answered all my questions patiently. He also helped me make changes after my original plan changed course. I really appreciated his support and ...Dan was really helpful and patient in guiding me through the process of buying my first home. He patiently waited until I was ready to buy, then jumped in to help me get the process moving quickly. He explained everything really thoroughly and answered all my questions patiently. He also helped me make changes after my original plan changed course. I really appreciated his support and professionalism.Read MoreRead Less