Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Lillian Norwood
Harrison was friendly, knowledgeable, quick and efficient. He explained the process perfectly. Even better, he found me a new loan program which saves me money. It was a win win situation. Thanks!
Nita Bishop
Dan is one of the most professional, courteous and knowledgeable Team Leaders I've ever had the privilege of helping me with financial decisions. Always prompt, sometimes even anticipating my next question before I asked it. Having been a Human Resources Manager for almost 23 years with one of the Big Four, I would rate him "outstanding" in all categories on his next performance review. The ...Dan is one of the most professional, courteous and knowledgeable Team Leaders I've ever had the privilege of helping me with financial decisions. Always prompt, sometimes even anticipating my next question before I asked it. Having been a Human Resources Manager for almost 23 years with one of the Big Four, I would rate him "outstanding" in all categories on his next performance review. The other members of his team have been thoroughly trained and are a pleasure to work with, also. Dan should be proud of them. I was. Should I ever need to buy, sell, or refinance another home, I would never hesitate to work with Dan at Rocket Mortgage again. Keep up the good work, Dan!Read MoreRead Less
Kamthorn Hill
seem very well verses in the mortgage process. very friendly
Colin Darland
Molly was great. We had some phone tag issues in the beginning, but once we got in touch she was easy to work with and took care of all of my needs ASAP. Thanks so much for all the help!
Teresa Capps Hancock
Blake did an awesome job of getting my loan completed. I had a major issue near the end of my loan process and he was quick to respond to the issue and get it resolved. His customer service was professional and courteous. I am currently in the process of referring my brother, Troy Capps, to him to help him refinance his home. Thanks Blake!
Tammy Head
He explained everything and when he needed to forward to the next person, he stayed involved and let me know exactly what to expect at all times.
Jayne Hazelton
Renee was the best. My go to person while re financing. If I have questions she would call E-Mail me in less than 24 hours. Rocket Mortgage have a very valuable employee. I hope they relaize that. I have a friend that is refinancing and unfortunately she had a bad experience and told me she thought she was dealing with crack heads. I told her about my experience with Renee and how easy wonderful ...Renee was the best. My go to person while re financing. If I have questions she would call E-Mail me in less than 24 hours. Rocket Mortgage have a very valuable employee. I hope they relaize that. I have a friend that is refinancing and unfortunately she had a bad experience and told me she thought she was dealing with crack heads. I told her about my experience with Renee and how easy wonderful it was. I wish I would have known sooner because I would of given her Renee name. Unfortunately she is going with Wells Fargo😝. FIVE STARS to Renee!!! She deserves a raise!!!Read MoreRead Less
Tracey Bedenbaugh
Gordon was super! Rocket Mortgage is top rated for their customer service. They keep you informed. Gordon knows his stuff and was very helpful.
Erica Green
Vlora was amazing! When our current bank that had our construction loan tried to triple our closing costs we knew we had to look elsewhere. We were so pleased with the service from Vlora and how quickly she answered all of our questions. Rocket Mortgage did a fantastic job with the closing costs and we were left wondering why we have never used them in the past on our old home. The closing was...Vlora was amazing! When our current bank that had our construction loan tried to triple our closing costs we knew we had to look elsewhere. We were so pleased with the service from Vlora and how quickly she answered all of our questions. Rocket Mortgage did a fantastic job with the closing costs and we were left wondering why we have never used them in the past on our old home. The closing was done at our house on our schedule which is unheard of. The whole process from start to finish was less than 30 days because we were quick to gather information. If you can input things quickly, answer questions and phone calls and be accommodating to appraisers and closing officers this is the best company to work with. Never needed to take time off work to finalize our loan. I have since referred Rocket Mortgage to everyone I know and will continue to use them in the future. Read MoreRead Less
Phillip White
The entire process has been easy and highly professional. I would recommend Rocket Mortgage to my friends.