Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Mary Lombardi
Harrison is all business when he needs to but also helps with his humor, respectfulness and all around great guy to make getting the loan a pleasurable experience.. Rocket Mortgage sure knows how to hire the right people and it makes sense why they win all the awards. Thanks Harrison so far this has been a great experience and sure it will only get better from here.
Greg Larson
When I first interacted with Crystal, I could tell it was going to be a different experience. She was super responsive, courteous, helpful and added a little humor to some of my questions. I had plenty of them, some good, some pretty obvious, but through it all she was amazing.

In a world where customer service is certainly not like it used to be, she is a special representative to work with. ...When I first interacted with Crystal, I could tell it was going to be a different experience. She was super responsive, courteous, helpful and added a little humor to some of my questions. I had plenty of them, some good, some pretty obvious, but through it all she was amazing.

In a world where customer service is certainly not like it used to be, she is a special representative to work with. To say she went above and beyond my expectations would be a gross understatement, but it’s about the best I can do putting it into words. You should be proud to have her on your team, we were thrilled to work with her. Read MoreRead Less
Steve Sofman
Stephanie was amazing to work with ! So knowledgeable, responsive, efficient, effective and pleasant ! Everything went perfectly ! We are so glad that we found Stephanie ! I would recommend Stephanie and her awesome team to everyone !
Brenda Holt
The best, fast, professional person that I've had the pleasure to work with. Customers Service is impeccable!!!!! Hard worker, he and staff are. Very easy to get what you need or want. Will do business again!!!!! Love em!
Vincenza Vultaggio
My experience with Rocket Mortgage was amazingly easy and quick to do. I love the online service and how fast they closed and the representative also made it easy to get information and made suggestions on what was best for my husband and I to do in order to pay down my mortgage quicker. He was polite, clear, informed and courteous. I recommend anyone to refinance with Rocket Mortgage.
Mary Keith
He is the best man for you to work with. Honest, helpful, committed, dedicated & will work with you with all your concerns and go up and beyond to help you even on weekends and very late at night. Not only is he a senior loan expert specialist at making your experience a fast & easy process from day one to closing but also built a lasting friendship. We could not thank you enough for what you have...He is the best man for you to work with. Honest, helpful, committed, dedicated & will work with you with all your concerns and go up and beyond to help you even on weekends and very late at night. Not only is he a senior loan expert specialist at making your experience a fast & easy process from day one to closing but also built a lasting friendship. We could not thank you enough for what you have done for us, from understanding our difficult situation to finding a fast and successful loan. Read MoreRead Less
Abraham Cahayag
Danielle Horvath-Skan a mortgage broker of Rocket Mortgage who assisted in refinancing my home was an excellent customer service agent. I am very happy with her service. It was a great experience and I have absolutely no issues at all. She answered my phone call promptly and answered every questions honestly. She was very patient in guiding me to the online requirement of e-signing of the ...Danielle Horvath-Skan a mortgage broker of Rocket Mortgage who assisted in refinancing my home was an excellent customer service agent. I am very happy with her service. It was a great experience and I have absolutely no issues at all. She answered my phone call promptly and answered every questions honestly. She was very patient in guiding me to the online requirement of e-signing of the important papers. I have to thank Rocket Mortgage for assigning Danielle Horvath-Skan on my much needed help. Read MoreRead Less
James Edge
I was really satisfied with how smooth everything went. Very proud that we chose Rocket Mortgage.
Cheryl Burgher
Let me just say that Mike did for me, in a matter of HOURS, what it had previously taken Wells Fargo THREE WEEKS to do!! He is extremely efficient, bright, and congenial. I truly believe he got us a great deal with minimal work on my part. What a great agent!
Rocket Mortgage, you have a rising star!
Jeanmarie Rhoades
I was so pleased with the whole process. Rocket Mortgage made it painless. The entire staff was knowledgeable, and super friendly. I don't have a bad word to say about anything. Thank you, to the entire staff at Rocket Mortgage. I would refer any one looking for a mortgage to use Rocket Mortgage.
Thank you
Jeanmarie Rhoades