Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Dale Rosbach
Our experience with Brian and his team was very easy compared to other refinances we have done. Required documentation was minimal and easily accomplished through the Rocket Mortgage website. We worked with about six different people throughout the process and all were professional and quick to respond.
Shari Melillo
Richard and his team did for me what no one else was able to do.....help me. I have been trying for a year to get a bank to help me refinance to consolidate all my debt into one payment but because I was a one income family - no one would help me. Than I kept seeing the commercial for Rocket Mortgage and I figured I had nothing to lose so I called - Richard answered and I explained to him my ...Richard and his team did for me what no one else was able to do.....help me. I have been trying for a year to get a bank to help me refinance to consolidate all my debt into one payment but because I was a one income family - no one would help me. Than I kept seeing the commercial for Rocket Mortgage and I figured I had nothing to lose so I called - Richard answered and I explained to him my history and what I had been up against and he said he could help me....and he did...he really got it done and I could not be more grateful. I closed this week and for the first time in a long time was able to sleep peacefully. Thank you Richard - Traci and the whole team who made this a quick and painless experience for me....I cannot express enough what you have done for me - I just wish I had called you first. I will tell everyone I know about Richard and his amazing team and how they are the only phone call anyone should make when they need a mortgage or a refinance. Bless you all!!Read MoreRead Less
Cathy Merican
Just about to close on a refi we did with Matt. He was very easy to work with, and he (and everyone at Rocket Mortgage) replied to questions and concerns promptly.
Brian Scherdt
Very helpful and walked us thru every step that was needed for the refinance to start and keep us in the loop as things progress.
David Prather
Sam was very nice, professional,easy to talk to and really knew how to help me. I would definitely recommend him for my friends!
Stefanie Schnaars
I highly recommend George to anyone who is looking to purchase or refinance a home. He went above and beyond to get us an excellent loan rate and make the process of refinancing our home one of ease. He always returned our phone calls and answered our questions promptly, and graciously went out of his way to accommodate our busy schedules. It was a pleasure to work with George, and I will ...I highly recommend George to anyone who is looking to purchase or refinance a home. He went above and beyond to get us an excellent loan rate and make the process of refinancing our home one of ease. He always returned our phone calls and answered our questions promptly, and graciously went out of his way to accommodate our busy schedules. It was a pleasure to work with George, and I will definitely recommend him to anyone in the market for a home loan.Read MoreRead Less
Tara-Troy Massey-Marrese
Good customer service is a huge priority for both my husband and myself. Our expectations were highly exceeded by Cass and his entire team. One thought I had during the whole process was, "How does Rocket Mortgage do it? How do they train every single employee to be professional, knowledgeable and courteous?". Well, Rocket Mortgage has done it! We were so impressed and very satisfied and we ...Good customer service is a huge priority for both my husband and myself. Our expectations were highly exceeded by Cass and his entire team. One thought I had during the whole process was, "How does Rocket Mortgage do it? How do they train every single employee to be professional, knowledgeable and courteous?". Well, Rocket Mortgage has done it! We were so impressed and very satisfied and we would recommend Rocket Mortgage and Cass and his team to anyone and everyone!Read MoreRead Less
Robert Rodriguez
Daniel did a great job helping me refinance my home. Shaving 14 years off my current loan and saving me a ton of money. He knows his business.
Robbin Bassett
Dmitry was so patient in pointing me in the right direction. He answered all my questions and gave me good information that would help me. Than you Dmitry...
Nelson Langub
Very good management of the process and communicating requirements, however, the cost estimates initially discussed were a bit lower than final Closing Cost estimates, but still within acceptable range to continue with the closing. Would have been more pleased had the initial cost discussions come closer to the Final Closing Cost items summations.