Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Dawn Hodel
Austin was beyond great to work with on my loan. He walked me through every step of the process, which made it extremely easy. Any questions i had were immediately answered by Austin. Definately recommend working with Austin.. Five Star Treatment the entire time.. Thank you!!
Ruth Samuelson
Cass was most patient answered all my questions. He was very professional and respectful which are qualities we all look for when dealing with others. I was so impressed with his handling of my situation that I am going to discuss his professionalism at my next Civic Association meeting.
Julianna Blackmon
Isaac was extremely helpful, friendly, and professional. He was in continual communication, and helped guide me through the mortgage loan process.
Bev Collins
Nick was terrific to work with on the refinance of my home. This is the second time I have used Rocket Mortgage, and Nick was definitely a bonus in the process this time. He was very efficient and professional and always available if I had a question. I would highly recommend him to anyone needing loan services.
Glenda Booth
Cody walked me through EVERYthing! I have recommended his name and shared his contact information to family members as someone to contact regarding refinancing of their homes! We have been so pleased with our Rocket Mortgage experiences. Decided to refinance our home a number of years ago as interest rates had dropped. Had completed some information for another company (Lower My Bills) but ...Cody walked me through EVERYthing! I have recommended his name and shared his contact information to family members as someone to contact regarding refinancing of their homes! We have been so pleased with our Rocket Mortgage experiences. Decided to refinance our home a number of years ago as interest rates had dropped. Had completed some information for another company (Lower My Bills) but when I realized it required a monthly fee I didn't finish the forms. Apparently this company shared my contact information with Rocket Mortgage. Normally that would be very aggravating but I would have never even thought to contact Rocket Mortgage. That experience was fast and painless! Rocket Mortgage stays in contact when interest rates change or opportunities to make changes that benefit us occur.Read MoreRead Less
Quan Phan
It's a pleasure to work with Adam Gusich and his team, Clients care specialist. Steps by step Adam guide me through the applications procedures and the rest are done by his team. I have apply with Bank before, but with Rocket Mortgage, you are the best within 3 weeks the loan is closed, no stress for me. Yes, I will asking my friends, family if need refinance or new loan, and definitely Adam ...It's a pleasure to work with Adam Gusich and his team, Clients care specialist. Steps by step Adam guide me through the applications procedures and the rest are done by his team. I have apply with Bank before, but with Rocket Mortgage, you are the best within 3 weeks the loan is closed, no stress for me. Yes, I will asking my friends, family if need refinance or new loan, and definitely Adam Gusich is a person to call. Read MoreRead Less
Dorothy Webber
Thanks Ashawn for an awesome closing experience. I am amazed at how fast the loan is processing, the ease of providing information, and the professionalism that I have received. I am definitely recommending you to my contacts that need to get a refinance loan to contact you at Rocket Mortgage.
Dorothy Webber
Cassandra Johnson
Shelly was, by far, the best part of my whole experience with my purchase. I don't know of a more diligent mortgage professional. The was extremely responsive, even when I wasn't expecting an immediate response (on weekends no less). When I thought there might be an issue, she put my mind at ease. She was quick and efficient. She provided me with all of the tools I needed and answered all of my ...Shelly was, by far, the best part of my whole experience with my purchase. I don't know of a more diligent mortgage professional. The was extremely responsive, even when I wasn't expecting an immediate response (on weekends no less). When I thought there might be an issue, she put my mind at ease. She was quick and efficient. She provided me with all of the tools I needed and answered all of my questions. This was the smoothest process ever. I have already told my friends about Shelly and now that I am a licensed real estate agent, I will be referring her for all my clients. She's the best.Read MoreRead Less
Michelle Hoy
Very knowledgeable willing to go the extra mile to help you .
April Okun Real Estate Professional
Bruce provided an open line of communication which is essential in the real estate world. He provided his answered emails in a timely manner, offered his direct phone number and made himself available even after business hours. Bruce made sure that myself and my client were always informed of the status of the loan process. Thank you!