Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Zaid Saad
Hass has an amazing customer service
Very informative and helpful.
Naana Ampadu
Jason is very understanding and very thoughtful person. We are very pleased with you.
Roman Bullock
Ashawn was very helpful informing me of what to expect and what I needed to do during the entire process. Very professional and knowledgeable. Thanks Roman
Robin Boutot Gray
Cass has gone over and above his call of duty in helping me with refinancing my home. I trust Cass to save us as much money as we can. Please consider Cass when looking for a trust worthy, professional and kind hearted person.
Lori Hackbarth
Chris always responded to my questions and emails very promptly
Scott Brohl
I decided to take my business to Rocket Mortgage because of his knowledge and experience that James brought to the table for our loan. He made the process painless and easy to manage for my wife and I. James will definitely be my first call on my next purchase.
Denise Degi
Chris was awesome. He really knew his stuff. He helped to guide my husband and I through the while process.! It was quite simple. Thank you Chris!
Eric Handy
I started a refi process with 5th 3rd bank in November of 2016. By the middle of February 2017, I had not closed nor did I know with certainty the status of my loan. I filled out an online questionnaire and before I could click send I received a call from Kyle. During the initial call he said "from the information you've given me so far I think I can have you approved and closed by the 1st of ...I started a refi process with 5th 3rd bank in November of 2016. By the middle of February 2017, I had not closed nor did I know with certainty the status of my loan. I filled out an online questionnaire and before I could click send I received a call from Kyle. During the initial call he said "from the information you've given me so far I think I can have you approved and closed by the 1st of April 2017. I received a lower interest rate from Rocket Mortgage than the one offered by the other lending institution. I close my Rocket Mortgage on the 29th of March at 2pm. So much for 5th Third Bank and their incompetence.Read MoreRead Less
Ken Castille
Brent was friendly and proficient, never pushy. Explained everything that we needed and helped explain how to get the documents he needed to him. Kept us informed through the entire process.
Laura Marcum
Clay was very responsive and answered all of my questions quickly. He called me to explain a few things that I was unclear about and was great to work with.