Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Randy Teem
Very professional ! Knowledgeable and very good listener.
Sheila Mullaney Simms
Neil was great to work with, he was so helpful and quick to answer all questions we had, and still is calling to make sure the closing went easy and stress free us. We would highly recommend him and we are thankful for having him be our representative during the reverse mortgage process. Neil made it very clear that no matter how small or silly a question seemed to be not to hesitate and ask. ...Neil was great to work with, he was so helpful and quick to answer all questions we had, and still is calling to make sure the closing went easy and stress free us. We would highly recommend him and we are thankful for having him be our representative during the reverse mortgage process. Neil made it very clear that no matter how small or silly a question seemed to be not to hesitate and ask. Thanks Neil!!!Read MoreRead Less
Lloyd Wilhoit
Mrei is a real pleasure to work with, she is totally professional and very well versed in her area of finance.
She has a nice personally that makes you feel comfortable in a stressful area, VERY well pleased to have got her as our mortgage rep.
Robert Tyjenski
Expertly handled by Lucas and his team. Direct and to the point. Very helpful. Thank you!
Jia Lee
Dominic was absolutely wonderful. He was very personable, helpful & knowledgeable. When I first contacted him, I was really skeptical about Rocket Mortgage, I never heard of this company, not sure if I can trust them. But Dominic was very patient. He took time to explain to me about the company, he reviewed my information and he told me he would not waste my time if he felt like he could not ...Dominic was absolutely wonderful. He was very personable, helpful & knowledgeable. When I first contacted him, I was really skeptical about Rocket Mortgage, I never heard of this company, not sure if I can trust them. But Dominic was very patient. He took time to explain to me about the company, he reviewed my information and he told me he would not waste my time if he felt like he could not help me. I had tried to refinance with other mortgage companies, none could help. But Dominic from Rocket Mortgage assured me that he would tried his best to help me get approved for the refinancing. He called often to keep me informed about the process of the Loan and take time to answer all my questions. His team members Jerry, Jeff and Kiara were all very professional, responsible and helpful too. I would definitely recommend Dominic & his team members and Rocket Mortgage to all my friends and relatives.Read MoreRead Less
JanaBlake Dudley
Efficient and effective
Ensured that all of our needs were met and our questions were answered.
The process was quick and thorough.
Cherie Wolter
-I can't say enough good about Eman! Working in customer service most of my life, I know how important it is to give and receive quality, caring and informative service. Eman was so pleasant from the beginning. She made me feel comfortable and put me at ease regarding this huge process. She was patient, kind and understanding. She was also very informative and answered all my questions. It ...-I can't say enough good about Eman! Working in customer service most of my life, I know how important it is to give and receive quality, caring and informative service. Eman was so pleasant from the beginning. She made me feel comfortable and put me at ease regarding this huge process. She was patient, kind and understanding. She was also very informative and answered all my questions. It is because of this service that we are processing our refinance thru Rocket Mortgage and will recommend Eman and Rocket Mortgage to our friends.
Thank you
Cherie Wolter
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Gary Miller
We were doing a simple refinance and decided to go with Rocket Mortgage. When we called we reached Cass. He was extremely helpful and made sure that we understood all of our options and what the steps would be to complete the process. He kept in constant contact to ensure we didn't have any questions or concerns. He made this the most non eventful refinance we have ever had. We have told all ...We were doing a simple refinance and decided to go with Rocket Mortgage. When we called we reached Cass. He was extremely helpful and made sure that we understood all of our options and what the steps would be to complete the process. He kept in constant contact to ensure we didn't have any questions or concerns. He made this the most non eventful refinance we have ever had. We have told all our friends and family above not only our Rocket Mortgage experience but about Cass specifically!
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Arrenia Drennan-Pillans Real Estate Professional
Oneal was instrumental in getting my buyer's mortgage transaction to closing promptly. He was always courteous and knowledgeable and responded to our questions via email and telephone timely which aided everyone involved throughout the process. I highly recommend him.
Shaunda Gomez Real Estate Professional
Best experience with Rocket Mortgage!