Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Kenny Finnell
Eric was very helpful and courteous from the first call to the last.
Kim Chenier
The experience was seamless. Jason explained everything to me and answered all my questions. Jason returned my text's in a timely manner and was available to go over the process whenever I needed him.
Sue Hampton
Tyler was very responsive to every question we had throughout the mortgage application process. He explained the communication portal Rocket Mortgage set up. We appreciated all of the help Tyler provided us.
John Jaffe
Meri was totally wonderful to work with while setting up my loan. She was very helpful at every step and the process of closing was extremely fast. The best thing about her was how incredibly prompt she was in responding to any questions, document needs, etc. Her responses were both very fast and very detailed and she made the entire process a real pleasure. I had had concerns on how the ...Meri was totally wonderful to work with while setting up my loan. She was very helpful at every step and the process of closing was extremely fast. The best thing about her was how incredibly prompt she was in responding to any questions, document needs, etc. Her responses were both very fast and very detailed and she made the entire process a real pleasure. I had had concerns on how the entirely online procedure might work and was very pleased with how Meri did everything to make it wonderful. Her upbeat and happy personality really helped as did the obvious professionalism with which she handled every step of the process. She really put the personal into the process! I can't recommend her highly enough to anyone wanting a great loan experience.Read MoreRead Less
Karen Enge Howard
Diana was so professional and available for any questions or help needed. We would definitely recommend her.
Sam Easo
Working with Cutter was a great experience. He answered all our questions and made the process very easy for us.
Marge Lynch
Doug was great to work with. Helped with any issues I had regarding getting an on line loan. I would recommend him to those who know everything about computers and those who do not. He will guide you through the entire process. He is extremely pleasant and very knowledgeable. He is always available if you have an issue. I definitely would use him again if necessary and would recommend him to ...Doug was great to work with. Helped with any issues I had regarding getting an on line loan. I would recommend him to those who know everything about computers and those who do not. He will guide you through the entire process. He is extremely pleasant and very knowledgeable. He is always available if you have an issue. I definitely would use him again if necessary and would recommend him to others.Read MoreRead Less
Bianca Blanca
The whole process with Alyssa was very smooth. She guided us with every step and was easy to reach and returned calls right away. She was very patient with us and answered all of the questions.
Raymond Sr.
Helped me out a lot. Had no problems with Annamarie. Thanks for a smooth loan process that took only a few weeks.
Todd Andrews
I would highly recommend Clay for refi loans in AZ.