Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Kim Maraman
Clay made the process quick and hassle free.
Richard Ruzylo
Jocelyn was amazing to work with on our new loan. She was a pleasure to work with. Go Rockets!!
Dan Aggen
Excellent response and outstanding work on his end
Yammy Butler
I do not play well with institutions. For this reason not only was I skeptical of getting the refinance at all but I definitely didn't think it would go smoothly. Matt was a phone call away usually within minutes to answer any detail I found troubling. One ingredient does not a cake make but if other transactions are similar to mine, I highly recommend Matt and Rocket Mortgage to anyone.
Lesley Smith
Scott was wonderful to work with. He was quick to answer all my concerns.
Deb Small
This was my second refinancing through Andy and it was as successful as the first. For the first, I swear he performed miracles to get me out of a situation caused by my attorney during a bankruptcy (failure to reaffirm a mortgage) and returned me to stability with my home mortgage. This second time allowed me to capture the current rates for a 15 yr. mortgage at 3.5%. More surprisingly this ...This was my second refinancing through Andy and it was as successful as the first. For the first, I swear he performed miracles to get me out of a situation caused by my attorney during a bankruptcy (failure to reaffirm a mortgage) and returned me to stability with my home mortgage. This second time allowed me to capture the current rates for a 15 yr. mortgage at 3.5%. More surprisingly this only added roughly $160 to my monthly payments. My biggest motivator to refinance at this time is this will save me $66,000 in interest that I would have paid in interest for the balance of my mortgage. It's the smartest financial move I've made in decades. Andy made the process painless, speedy, and 'surprise'-free. I've sent two other friends/relatives his way and wouldn't hesitate to recommend him to anyone I know. Thanks again Andy!! Great to do business with you.Read MoreRead Less
Lynda DeVito-Koo
Easy to work with, knowledgeable and made the experience move quickly.
Clara Hoskie
I want to thank you for the awesome help I received through email, phone and the uploads. I have never experienced refinancing online. The entire process and experience was simple and easy. I thought from the time the process was started would have been a long process to completion but to my surprise everything went quick and smooth. I enjoyed and it was a pleasure working with you and other...I want to thank you for the awesome help I received through email, phone and the uploads. I have never experienced refinancing online. The entire process and experience was simple and easy. I thought from the time the process was started would have been a long process to completion but to my surprise everything went quick and smooth. I enjoyed and it was a pleasure working with you and other staff members involved to the upmost.Read MoreRead Less
Michael Schumann
I have done many closings over the years in several different states. I was very skeptical about doing a loan and closing with Rocket Mortgage. My experiences in the past have all been with conventional bank loans where I actually searched out the best banks and loan officers that I could find. I was more concerned about working with good people and having no problems with closing than the actual ...I have done many closings over the years in several different states. I was very skeptical about doing a loan and closing with Rocket Mortgage. My experiences in the past have all been with conventional bank loans where I actually searched out the best banks and loan officers that I could find. I was more concerned about working with good people and having no problems with closing than the actual loan rates. However, my concerns with Rocket Mortgage were totally unfounded. Doing a Rocket Mortgage was fantastic. The loan officer were professional, did everything they said they would do and more. I couldn't believe how quickly they responded to my needs. In fact, it seemed like they anticipated my questions and needs before I did. The online experience was absolutely amazing. I had all of my loan documents, appraisal and everything at my fingertips and could review the final loan document days before the actual closing. The closing was perfect and easy and done at my home. I actually could not have asked for a better experience. Thank you Quick Loans and Tracy. Read MoreRead Less
Helen David
Mollie was easy to work with and very helpful every step of the way. She responded quickly to my many questions