Rocket Mortgage - Refinance Team Reviews
Rocket Mortgage Reviews | Refinance Team
Tressa Fraker
Kris was very easy to communicate with! Thanks Kris!
Rocket Mortgage - Refinance Team's Reviews
Brenden Byrne
Very friendly and knowledgeable. Very helpful. Process was easy
Andrea Schleg
Kristin is a true professional and is very responsive to the customer. I had a very complicated housing and financing situation. I didn't think it was feasible that it could be resolved but Kristin was able to make the refinance happen. Even after he process was moved to a different office, she continually checked on me and that everything was on track. She was always pleasant, task oriented and most importantly, knowledgeable about the mortgage business. I appreciated her work ethic, tenacity, intelligence and service thoughtout this experience. I will use her again and would recommend her highly to anyone. She is an asset to Rocket Mortgage and to the customer service industry. Read MoreRead Less
Courtney Harrigan
Very patient and walked us thru the process without any problems
Carter Anderson
Shelly is fun to talk with and she never makes you feel like she does not have time for you. Great response times and very knowledgeable.
Anne Young
Cody was professional, thorough, and prompt. He kept us abreast on what was happening each step of the way.
Lucila Pescador
Friendly, efficient and very helpful. Follows through patiently especially with the time difference.
Marc Matsui
Very helpful and responsive. Excellent experience!
Danielle Doble
Jennifer was wonderful to work with. It surprised me with how she seemed genuinely happy for us when she reported the great possibilities we had for refinancing.
Corena Sutton
First time purchasing a home and Andrew helped me through the process. I felt at ease during the process. He is knowledgeable and made the whole experience less painful. 😁