Rocket Mortgage - Refinance Team Reviews
Rocket Mortgage Reviews | Refinance Team
Syed Hussain
Very helpful and knowledgeable,pleasure doing business.
Rocket Mortgage - Refinance Team's Reviews
Luetta Garman
Our loan experience was made so much easier with Nathan's help thru the whole process. He was available & prompt in all requests.
Marlene Davis
He was awesome and most helpful!
Jody Fragale-Jackson
I personally thought Aaron did a fantastic job handling our refinancing. He was always there when I had questions. And if he didn't know an answer he'd find out for me and immediately get back to me. He was always professional and kind. He made the whole experience actually, exciting. I will definitly recommend Rocket Mortgage to family and friends because of people like Aaron.
Jesse Bell
Steve Harding is a great representative for Rocket Mortgage...always prompt and courteous, a pleasure to work with!
Brian King
What a great experience! DJ was prompt, efficient, and extremely knowledgeable. He helped us throughout the whole process and made sure that everything went smoothly. DJ is great to work with!
Tracy Tinsley
Very pleasant to deal with. Acted very professional! Very impressed
Bonnie Mauck
Adam is a very personable and knowledgable person. I enjoyed speaking with him. He answered any question I had so that it was easy for me to understand. He is definitely and asset for Rocket Mortgage.
Will Gockley
Alex was on top of everything and a pleasure to deal with.
Bill Robinson
I really cannot say enough nice things about Jeremy, but I'll try. The entire process with Rocket Mortgage Rocket Mortgage was possibly the easiest experience I've had with a mortgage or refinance process. I would say that Jeremy had a large part in that.
After visiting the Rocket Mortgage website and starting the process to see if I'd even want to refinance, I received a call from Jeremy who had been assigned my account. He advised of a rate (which I thought was too good to be true), along with the terms for that rate, and an expectation of how the process would play out if I was interested in locking-in right then-and-there.
I usually wouldn't just jump into that something like this over the phone, but Jeremy seemed so squared away with this information that I really trusted him.
During the process Jeremy was consistently available via email or phone if I had a quick question. He had also promised me a quick closing and kept up by checking in with me to make sure I had submitted everything he needed.
Along the way, there was one hiccup outside of Jeremy and Rocket Mortgage's control (an error by third party appraiser), but before I could even process how to address it, Jeremy called me and already had a few options laid out to keep the process moving without delay.
In the end, I think I closed about a month after Jeremy first called me, just like he had expected. I always read these reviews of people who had great experiences refinancing and I just assumed I wasn't destined for that kind of experience. I guess that's because I hadn't been assisted by a real professional like Jeremy Gabrielson. I cannot recommend him and Rocket Mortgage enough. Read MoreRead Less
After visiting the Rocket Mortgage website and starting the process to see if I'd even want to refinance, I received a call from Jeremy who had been assigned my account. He advised of a rate (which I thought was too good to be true), along with the terms for that rate, and an expectation of how the process would play out if I was interested in locking-in right then-and-there.
I usually wouldn't just jump into that something like this over the phone, but Jeremy seemed so squared away with this information that I really trusted him.
During the process Jeremy was consistently available via email or phone if I had a quick question. He had also promised me a quick closing and kept up by checking in with me to make sure I had submitted everything he needed.
Along the way, there was one hiccup outside of Jeremy and Rocket Mortgage's control (an error by third party appraiser), but before I could even process how to address it, Jeremy called me and already had a few options laid out to keep the process moving without delay.
In the end, I think I closed about a month after Jeremy first called me, just like he had expected. I always read these reviews of people who had great experiences refinancing and I just assumed I wasn't destined for that kind of experience. I guess that's because I hadn't been assisted by a real professional like Jeremy Gabrielson. I cannot recommend him and Rocket Mortgage enough. Read MoreRead Less