Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Michael Astolfi
Mitchell was wonderful to work with. He made something as stressful as getting a mortgage stress free.
He kept me informed the entire way and there were no surprises.
Yumina Battad
My husband and I thought O'Neal Isaac was very professional and totally awesome in handling our refinancing process. We finished signing our papers in 45 minutes as promised. Even the appraisers were just as fast and efficient . We were super satisfied altogether and no other company was able to meet or beat our new monthly mortgage payment. Thanks for everything Isaac O'Neal !!!
Henry Mixon
Refinancing your mortgage can be an intimidating process, but Diana and all the other associates gave me all the help I needed with patience, courtesy and friendliness beyond anything I expected. I am glad I went to Rocket Mortgage and got everything I needed! And, yes, this IS a recommendation!
Nelum Gunaratne
I have to give her 5 stars because she is the best. She always got back to me on time, whatever she said was true. She is an amazing person, very friendly, smart and down to earth. I will absolutely recommend her to my friends and family. Rocket Mortgage should keep her for good. Thanks Jill for all your help!! I wish you best of luck!
Rachel Payton
From the very first minutes talking to John I knew I had found a real pro and and a very pleasant person to work with. He helped me understand and find the best option for me and helped guide me through the process seamlessly. Rocket Mortgage has a great system. I would never have believed refinancing could be so easy! Many Thanks!
Milo Twigg
From the very start Alexander was very friendly and Professional,
He answered all my questions quickly and completely.
When we did the initial Documentation signing He went through everything and explained everything so there wasn't any questions at the end.
Saira Salazar
Colton is doing an outstanding job, He replied promptly and answered all my question every time I called him. He is very knowledgeable in his field of work. He made the process of refinancing my home very smooth and kept me updated at all time. I will highly recommend to friends and family.
Elizabeth Hamm
Chris-Considerate, helpful, respectful, insightful, service-oriented. When I was inquiring online to a number of lenders to refinance my home to pay off debts, I did not get a positive response due to my low credit score, which I got from Credit Karma. Chris was the only person who called me to see if there was any way he could get the refinance to happen despite the low credit score. When Chris...Chris-Considerate, helpful, respectful, insightful, service-oriented. When I was inquiring online to a number of lenders to refinance my home to pay off debts, I did not get a positive response due to my low credit score, which I got from Credit Karma. Chris was the only person who called me to see if there was any way he could get the refinance to happen despite the low credit score. When Chris pulled my credit scores from the 3 major credit bureaus, he found out that I actually had an excellent credit score! From that point on, Chris and his support staff were on top of all the details involved in the refinance process. The secure online access to my account, My Rocket Mortgage, kept all of the documents involved in the process up to date and available for viewing 24/7. The closing package was available for review 5 days before the closing date, which allowed time for me to closely examine the papers that I was going to be signing and to ask questions before signing. Chris was available to answer all of my questions either at the time of my call or the same day of the call, even on a Saturday! The experience I had with Chris Haneline at Rocket Mortgage left me feeling thankful that he was willing take the time to reach out to me knowing that I had potential credit issues, when no other lender would. Thanks Chris!Read MoreRead Less
Ron H Jr
He was great he explained everything great if I had a problem he took care of it.
Mathew Morse
Meri was
A
Pleasure to
Work with