Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Rob Lyneis
Neil did everything he said he would do, including being available to answer the phone at any hour, even during his vacation. He was clear, concise and communicated clearly, and effectively. Even my agent, and title representative commented on how friendly and easy it was to communicate with Neal.
Steve Rhodes
Aren't getting loans supposed to be hard? Well, not if you use Manar Hilo. She made it go so fast and easy that we were absolutely shocked. Her service was so quick and personal that I felt like we were her only clients, which I am sure we weren't. The whole Rocket Mortgage process was great too and they even use humor. I love that the website has a section called "Legal Mombo Jumbo."
Jim Doss
Outstanding service and attention to detail. Makes me look forward to my next purchase
Percy Jackson
My experience with Rocket Mortgage has been incredibly smooth, professional and FAST. I've done business with other financial institutions, and this experience was painless. I recommend Zach with the highest of regards
Amy Vincent
Ember was very responsive and extremely helpful! This was my first house purchase (on my own) and I feel like things couldn't have gone smoother because of her diligence, thoroughness, and quick response time. Would recommend to her friends and family any day!
Steven Glazer
Joe Spicuzza of Rocket Mortgage (through Charles Schwab) refinanced our FHA mortgage to a lower monthly payment without PMI. He is by far one of the most helpful, accommodating loan officers I have ever worked with. He also anticipates and solves virtually any problem that might arise, even my wife the bill-payer's preference for paying the monthly payment by check rather than by automatic ...Joe Spicuzza of Rocket Mortgage (through Charles Schwab) refinanced our FHA mortgage to a lower monthly payment without PMI. He is by far one of the most helpful, accommodating loan officers I have ever worked with. He also anticipates and solves virtually any problem that might arise, even my wife the bill-payer's preference for paying the monthly payment by check rather than by automatic transfer! The application process and closing went remarkably smoothly and all costs came out either as estimated or lower. I would strongly recommend Joe to anyone seeking to refinance.Read MoreRead Less
Sean Murphy
Moe did an amazing job processing my home loan. He was always there when I had a question and always responded promptly. He made this experience quite painless... thank you Moe!!!
Dan Paterson
Justin was great to work with as we refinanced our home. Previously we had an experience involving lots of red tape and invasion of privacy issues. Justin was diligent to our needs all the way through.
Donald Brazier
I had a choice of Institutions to refinance our home. After contacting four of such, I choose Rocket Mortgage and contacted Ron McRae. The initial process was speedy, but so much documentation was required, the process slowed towards the end. Ron always kept us informed as the loan proceeded along. After closing, I was told this loan closed in record breaking time, as it took others longer. I...I had a choice of Institutions to refinance our home. After contacting four of such, I choose Rocket Mortgage and contacted Ron McRae. The initial process was speedy, but so much documentation was required, the process slowed towards the end. Ron always kept us informed as the loan proceeded along. After closing, I was told this loan closed in record breaking time, as it took others longer. I appreciate the time and effort Ron and his team members put into this refinance. If we had to do it all over again, our choice would be the same.Read MoreRead Less
Joann Christopher
Great job,a little bit confused at first but Richard and Shantel made a easy team to set me on a solid decision to a better loan and I am Grateful.Top of the Hat job with helping my daughter and her family as well .
Great Job