Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Charles Audette
When i first received a call from Mr. Dittoe, I was very skeptical. I had just come off of a failed attempt to refinance my home with Loan Depot. Their first contact sounded a lot like Pat Dittoe's opening statement. I explained to Pat what had happened and that the other lender could not overcome the problems. Pat immediately explained the process to me and also went into detail as how they ...When i first received a call from Mr. Dittoe, I was very skeptical. I had just come off of a failed attempt to refinance my home with Loan Depot. Their first contact sounded a lot like Pat Dittoe's opening statement. I explained to Pat what had happened and that the other lender could not overcome the problems. Pat immediately explained the process to me and also went into detail as how they would overcome the problems. He also told me that VA loan would be a very long process. It really was but Pat and his team were with me the entire way. I am not very computer literate and when I was sent a form that I couldn't find in my Rocket Mortgage I would call and a team member would walk me through the process step by step until I found their forms. It turned out that it was easier for me to have them email me the forms then my trying to navigate Rocket Mortgage. Pat was always reachable by phone via his direct line. He was understanding, patient and easy to talk to. He would always answer my concerns and there were a lot of them as the process went along. If you was not available I would leave a detailed message and a team member would contact me that day or email me the very next day with an answer. Pat is a man of his word. He delivered and I got the loan. Whoever applies for a loan from Rocket Mortgage should ask if they could be with Pat Dittoe's team. It would be the best move they could ever make. I am glad that it was he who called me. I also want to thank his team. All of them were outstanding
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Ellis Slack
Fast and easy loan and approval.
Akin Ogunrinde
Tyler was reliable, professional and very helpful throughout the period of my transaction. I am pleased with the service I received from him,
Esther Melendrez
We were very pleased with Joe, he made the process very easy and helped and answered any and all questions that we may have had. I would recommend Joe Waters, from Rocket Mortgage to anyone at any time.
Tammy Petersen
Dan was a pleasure to work with. He took time to understand my concerns and questions about the refi. He checked in with me each step of the way. I would definitely recommend him.
Greg Geiger
I was so impressed with Amraa, not only was she kind and curtous over the phone she had my best interest at heart. When most people in the business are just out to make a buck off of the customer Amraa suggestion was for us to wait a little while and continue to pay down our mortgage as is. I will remain with Rocket Mortgage because of Amraa! Thank you!
John Blanks
Tyler made the refinancing process easy. He was able to quickly find the best mortgage for my needs.
Barbara Hyde
Mike was amazing through the whole process. He made the loan process so easy. He has followed up with me to make sure everything was going good and always said if I had question to call him.
Troy Lucas
Liliana did an excellent job on my refinancing loan. There was a couple times i was going to back out because of my work schedule and she took care of the things that i didn't have time to get hold of. Two thumbs up!
Darryl Schriner
Neil did a great job! The FHA was a pain in the back side. We weren`t real with the cash amount we got, but when your up against a wall, you have to make do. Neil is the person to contact for a reverse mortgage.