Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Doug Payne
I have used another banking institution for over 30 years for all of my banking needs. However when I inquired about refinancing with them they were not very willing to help so I reached out to Sam @ Rocket Mortgage. From the very start and all the way through the process Sam has been awesome. I am happy to say that I am a new loyal customer of Rocket Mortgage because of Sam and his team. Thanks ...I have used another banking institution for over 30 years for all of my banking needs. However when I inquired about refinancing with them they were not very willing to help so I reached out to Sam @ Rocket Mortgage. From the very start and all the way through the process Sam has been awesome. I am happy to say that I am a new loyal customer of Rocket Mortgage because of Sam and his team. Thanks Sam.Read MoreRead Less
Zee Vance
Kianda was very polite and professional, she was able to make the refinance experience seamless! Everything was completed so efficiently from signing documents online and closing in two weeks! Kianda was awesome and I would recommend her to my family and friends!
Ol Kelly
very well spoken and knowledgeable
William Clement
Joseph Garcia and his team at Rocket Mortgage were awesome. Complete process of application to closing in 30 days.
Matt Blue
Unbelievable customer service. I recommend Marjan and Rocket Mortgage in general without reservation and would do it all over again. Thank you. Marjan was very professional, kind - and got the job done !!
Regina Berry
Daniel was polite, professional and thorough.
My loan was efficiently processed and closed in timely manner.
I was hoping for a lower rate with lower monthly payment.
Next time. Overall, very good job. Thank you.
JeffandLori Fletcher
Working with Rocket Mortgage was a great decision. Ember was the icing on the cake. I refinanced 2 years after purchasing my home with First Liberty under a FHA loan that had an extreme PMI for the life of the loan. Ember advised me that I was qualified to have my FHA converted to a conventional loan. Ember was so pleasant to work with and explained the process step by step. Not only did my ...Working with Rocket Mortgage was a great decision. Ember was the icing on the cake. I refinanced 2 years after purchasing my home with First Liberty under a FHA loan that had an extreme PMI for the life of the loan. Ember advised me that I was qualified to have my FHA converted to a conventional loan. Ember was so pleasant to work with and explained the process step by step. Not only did my monthly payment go down considerably so did the PMI. Now I have considerably more of my monthly payment going towards principal and interest instead of the PMI racket.

Ember is very organized and detail oriented. She has the best interpersonal skills of any loan officer that I have ever worked with. Ember and the Rocket Mortgage team made me feel comfortable with my decision to refinance. I am closing next week and I can't believe they are actually coming to my home to complete the closing instead of me having to drive to another location. I really believe Rocket Mortgage is the ultimate in customer service. I would definitely recommend any of my friends and family to refinance with Rocket Mortgage. If you are lucky enough to get Ember as your loan officer, you will be very pleased.
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Dave Skillman Jr.
After talking with Joseph, My wife and I felt confident in picking
Quickloans for our refinance . Joseph was very professional and educated us on how easy the process is. We felt he was looking out for our interest and not his . I would highly recommend him and QuickLoans to everybody !!!
MB Bailey
Dylan exceeded my expectations in dealing with all mortgage companies. I quickly realized I was dealing with a person and not a corporation. Dylan provides a strong bond between Rocket Mortgage and accomplishing the loan for us as an individual, not a number. Dylan and his team showed quick follow up facilitating all processes. Dylan is an action employee , which benefits the client. Dylan ...Dylan exceeded my expectations in dealing with all mortgage companies. I quickly realized I was dealing with a person and not a corporation. Dylan provides a strong bond between Rocket Mortgage and accomplishing the loan for us as an individual, not a number. Dylan and his team showed quick follow up facilitating all processes. Dylan is an action employee , which benefits the client. Dylan displayed a cooperative and harmonious spirit. Kudos to Rocket Mortgage for employing such great loan representatives.
I highly recommend both Dylan and Rocket Mortgage.
Mary B. Read MoreRead Less
Geneva Vigil
West was so helpful from beginning thru completion of my loan, always answered my questions quickly and in simple terms that was easy to understand. I would recommend him to anyone wanted to buy or refinance a home loan.
Geneva Archer-Vigil