Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Rob Sea
Alex blow my expectations out of the water! He is extremely good at what he does. Alex is knowledgeable, experienced, and responsive. Each of these characteristics made this process very. He was well prepared to answer all the questions that I had and make things easy to understand. Also, he is extremely nice and courteous!
Whitney Racine
Amie is fantastic! She made a process that can feel overwhelming, feel easy and flow smoothly. Everything was organized and made clear to us along the way. The owner of the home we found was specific about the types of financing he would accept and wanted a fast close. Working with Amie we were able to get the house we wanted and were clear to close in what seemed like record time.
We are thankful...Amie is fantastic! She made a process that can feel overwhelming, feel easy and flow smoothly. Everything was organized and made clear to us along the way. The owner of the home we found was specific about the types of financing he would accept and wanted a fast close. Working with Amie we were able to get the house we wanted and were clear to close in what seemed like record time.
We are thankful for all the extra effort Amie put in so we could have this beautiful place we now call home.
WhitneyRead MoreRead Less
Gustavo Gutierrez
Excelent customer service. She will walk you through the entire process without any ptoblems. She was able to answer all my questions. I strongly recomend her to future aplicants
Jen Chase
I haven't even finished the process of re-financing my home yet I can already tell you that working with Michael has been a joy: He's warm and attentive; he's resourceful; and most of all, Michael continues to try to reduce the amount of stress you feel during what can sometimes be a stressful refinancing process. I feel so grateful that Michael is our broker...and I appreciate his willingness to ...I haven't even finished the process of re-financing my home yet I can already tell you that working with Michael has been a joy: He's warm and attentive; he's resourceful; and most of all, Michael continues to try to reduce the amount of stress you feel during what can sometimes be a stressful refinancing process. I feel so grateful that Michael is our broker...and I appreciate his willingness to be patient and explain what needs to be explained in the nicest possible way.Read MoreRead Less
Rachel Wheeler
Daniel was very nice to work with. He was patient and addressed all concerns or confusion I experienced during the process. He was readily available by phone and email throughout the entire process which was very important to me. This was a relatively seamless process thanks to him, and I was able to close in 20 days.
Sharon Martin
Kevin was so easy to work with and explained everything in detail. Always kept in contact with us through the process. I have already praised him to all my friends!
Paul Puro
I had contacted several other lenders and was quite discouraged with the outlook of refinancing my home. I decided to try Rocket Mortgage and was placed in touch with Bob. Bob was tremendous and the whole process with Rocket Mortgage has been easy and pain free. The end result is that Bob put my wife and myself in a much better financial situation relieving stress and worry from our lives. The ...I had contacted several other lenders and was quite discouraged with the outlook of refinancing my home. I decided to try Rocket Mortgage and was placed in touch with Bob. Bob was tremendous and the whole process with Rocket Mortgage has been easy and pain free. The end result is that Bob put my wife and myself in a much better financial situation relieving stress and worry from our lives. The whole team at Rocket Mortgage has been great and I would recommend to anyone to use Rocket Mortgage.
Thank you Bob!
Paul PuroRead MoreRead Less
Sue Bair
I cannot believe that we are closing this evening in the convenience of my own home! I contacted West on March 22 and it's only April 26! West has been very good about keeping in touch, and I have never gone more than a couple days without someone reaching out to me to let me know where in the process we were. I am more than impressed. I will highly recommend Rocket Mortgage and West to ...I cannot believe that we are closing this evening in the convenience of my own home! I contacted West on March 22 and it's only April 26! West has been very good about keeping in touch, and I have never gone more than a couple days without someone reaching out to me to let me know where in the process we were. I am more than impressed. I will highly recommend Rocket Mortgage and West to anyone needing a new mortgage or a refinance. Amazing work. Thank you West and team.Read MoreRead Less
Chad Winter
Damon explained details of the loan clearly and did a nice job
Frances Hood
Ali was very professional each time I spoke with here throughout the whole refinancing process last year. Even afterwards, she has promptly returned calls and answered all questions.