Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

April Mertens
Great agent. Very easy to work with and quick to respond.
Linda Horner
I thank Austin and all the staff involved in processing my refinance. This was the easiest process I have ever experienced. 15 days to close is outstanding. Great teamwork!!
Karla Gillan
I was quite impressed with my interactions with Isaac on obtaining a mortgage. He is the perfect balance between being personal and professional. His calm demeanor and wide depth of knowledge made the process go seamless. I won’t hesitate to call him again when I need to purchase a home.
Eugene Cabalce
It was great working with Annmarie. This was not our first loan with Rocket Mortgage but working with Annmarie was a pleasure. Every question was answered quickly and process smooth.
Tammy Deisler
Financing is the worst part of buying a home! Within10 minutes Alyssa and I chatted over the internet and she instantly felt like a friend. She had my back through the entire process!
Gary Soucy
Jill was a pleasure to work with and made the entire process smooth and manageable.
Candace Dyer
It has been a pleasure to work with J.D. and his team. They are a number one company. J.D. is super making me feel confident in my loan process. I would highly recommend he and his team.
Jeanette Eisenbaugh
Chris worked with my financial issues professionally and he listened to my woes, too. I will be contacting him back and feel others should contact Chris. I can not say enough of the good he was to me. He answered my questions patiently. You will not be disappointed with his help and determination to get the financing through quickly and accurately.
Gay Kline-Gentry
He gave me great service all through the loan process. Was easy to work with.
Luisa Solana
If I could give Jill 10 stars I would! I have been through many loan applications and closings in my lifetime. I can tell you that I've never encountered a more intelligent, accommodating, empathetic and knowledgeable loan officer/banker. Jill was available 24/7 and always ready to lend an ear (even while attending her grandmother's funeral). Her advice was solid. She is more of a financial ...If I could give Jill 10 stars I would! I have been through many loan applications and closings in my lifetime. I can tell you that I've never encountered a more intelligent, accommodating, empathetic and knowledgeable loan officer/banker. Jill was available 24/7 and always ready to lend an ear (even while attending her grandmother's funeral). Her advice was solid. She is more of a financial planner/advisor. Her recommendations are solid and when fact checking she was always en pointe. I recommended a colleague after speaking to her on our first call and both of us closed are loans practically on the same week. She was attentive to every detail even when she handed the loan package over for further work. Jill is definite an asset to your organization. She is not only concerned about getting business but more so about making it right for the customer. Again, I must say that is something I've never encountered in this setting. I appreciate the professionalism and attention. Jill made me feel like I was the only customer she had. My experience was excellent! I was thoroughly impressed. Thank you! Read MoreRead Less