Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Janice Spadorcia
Brian took complete charge of everything and made the process easier than expected. I would highly recommend Brian and Rocket Mortgage!
Erik Isaksen
Eman was extremely helpful to me and the refinance process. To the point, accurate and kind. I would recommend using her and the whole Rocket Mortgage team to everyone!
Jon Stratton
Tracy was very clear in communicating with me. This was done at proper intervals to keep me up to date and Tracy was always sure to make sure I understood the information being presented to me, or that I was clear on what information was needed from me. My inquiries were quickly responded to. Tracy helped make this process nearly painless.
Tammie Lasiter
Josh was extremely helpful with the refinancing of my home. After receiving no assurance or assistance with my current mortgage carrier I randomly searched online. Soon after placing an online inquiry with Rocket Mortgage did I get a phone call from Josh. Immediately I my nerves and insecurities with the refinancing process were relieved. I purchased at the peak in 2006, had one of those ...Josh was extremely helpful with the refinancing of my home. After receiving no assurance or assistance with my current mortgage carrier I randomly searched online. Soon after placing an online inquiry with Rocket Mortgage did I get a phone call from Josh. Immediately I my nerves and insecurities with the refinancing process were relieved. I purchased at the peak in 2006, had one of those messed up loans that were issued, and even though it is slowing coming back in my area-my home is still underwater. Josh and the rest of the team at Rocket Mortgage were so helpful. The website used for communication and submission of documents was easy. If I ever needed additional help or just to be reassured that the process was going fine, I could email Josh and he would quickly respond. I am thankful for all of his help. I've recommended Josh and Rocket Mortgage to many friends who are looking to refinance. I know that he was able to help one of them who had been going through a difficult time with a different lender. Rocket Mortgage has a 5star winner (I'd give more if they let me) on their team with Josh Gay. I've said it a thousand times, but Josh thank you again for all of your help.Read MoreRead Less
Nicholas Dush
Tiffany answered all of my questions with courtesy and professionalism.
Maddie Jones
Matt was very helpful and professional. He explained everything in detail and was able to answer any questions asked.
Dennis Zabel
Brandon took good care of me he answered all my questions and made me feel that everything was taken care of Felt very confident when I got off the phone with Brandon
Nancy Grace
This is the second time I've used Rocket Mortgage to refinance and I was extremely satisfied with the level of customer service both times.
Melanie Alcombright
West was great, helped me refinance in a very short time. He always responded immediately and was super helpful every step of the way. I would highly recommend him!
Victor Lambdin
Jason was very professional and very helpful throughtout the entire process. Highly recommend him.