Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Dwight Swan
Hi Heather
I just wanted to take a moment to express my sincere gratitude for your incredible help in closing the loan so quickly. Your expertise, efficiency, and attention to detail truly made the entire process smooth and stress-free. It's clear that you go above and beyond to deliver outstanding results, and I couldn't be happier with the outcome.
Thanks again for your hard work and dedication—it...Hi Heather
I just wanted to take a moment to express my sincere gratitude for your incredible help in closing the loan so quickly. Your expertise, efficiency, and attention to detail truly made the entire process smooth and stress-free. It's clear that you go above and beyond to deliver outstanding results, and I couldn't be happier with the outcome.
Thanks again for your hard work and dedication—it did not go unnoticed!
Best regards,
DwightRead MoreRead Less
Mitch Paul
From our first contact, Alex was(is) there for us. My Husband and I are retired seniors and while online services aren't incomprehensible, they can be challenging.
His explanations are clear and understandable, and his customer focus is as fine as I've seen.
Alex walked us through a complicated process, simplifying it without condescending or dumbing it down.
He's a Keeper with promotable ...From our first contact, Alex was(is) there for us. My Husband and I are retired seniors and while online services aren't incomprehensible, they can be challenging.
His explanations are clear and understandable, and his customer focus is as fine as I've seen.
Alex walked us through a complicated process, simplifying it without condescending or dumbing it down.
He's a Keeper with promotable qualities. He should teach a master class on Senior Citizen "Hand Holding."Read MoreRead Less
Kerry Fejes
Lucas was outstanding, he walked me threw my whole process and made it really easy. Thank you again Lucas 🤙
Gregory Ingalls
Maryana was great to work with!! Made the whole process easy and streamlined.
Quinn Cartall
Victoria is the kind of employee every company dreams of having. Warm, approachable, and personable, she took the time to fully understand my concerns and worked tirelessly to resolve every issue with efficiency and care.

Beyond her impressive knowledge, Victoria is a natural problem-solver with an undeniable drive to get things done. She responded quickly, ensured I had all the necessary ...Victoria is the kind of employee every company dreams of having. Warm, approachable, and personable, she took the time to fully understand my concerns and worked tirelessly to resolve every issue with efficiency and care.

Beyond her impressive knowledge, Victoria is a natural problem-solver with an undeniable drive to get things done. She responded quickly, ensured I had all the necessary information, and addressed every question with patience and clarity.

It’s rare to find someone who blends such a personal touch with a strong work ethic. Rocket Mortgage is beyond blessed to have her on their team. Victoria made my experience seamless and genuinely enjoyable—she’s an exceptional professional with a true passion for helping others. Thank you, Torya!!Read MoreRead Less
Andrew Figallo
Chris went above and beyond helping us through a flawless process. We appreciate the time he took over the weekend to get us approved and work out all the details that suited our needs.
gerard donnelly
Excellent
Very, very knowledgeable and kind
Lisa Laskowitz
I can’t say enough great things about Jeff. He’s knowledgeable, efficient and super responsive. The whole process was seamless. Thank you for an exceptional customer service experience from
beginning to end!
Kati Davis
Zionis was incredibly helpful, knowledgeable and responsive. He and his team were always available to answer questions and they clearly provided information on next steps so that we knew what to expect.
Martha Patricia Lopez
His valuable advice and great knowledge helped me to improve my refinancing situation. The best professional. Thanks Rocket Mortgage