Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Fenster Marquard
We had put off talking to mortgage companies about a HELOC, but finally determined to contact ROCKET again, since we’d been treated well in securing mortgage loans with them in the past! Velty was the perfect match to talk us through the best options for us. He was there for us as we worked through all the details and questions. (Virtually none of us do these things every day, so we knew we needed...We had put off talking to mortgage companies about a HELOC, but finally determined to contact ROCKET again, since we’d been treated well in securing mortgage loans with them in the past! Velty was the perfect match to talk us through the best options for us. He was there for us as we worked through all the details and questions. (Virtually none of us do these things every day, so we knew we needed someone who knows the ropes.) Velty was the man and now that we’ve closed we are in a much better position to move ahead. THANKS VELTY!Read MoreRead Less
Vicki Robison
Excellent Forrest knows his business.
Exceptional customer service.
Made entire process very smooth. Totally recommend.
Deidre L.
Natisha is personable, professional and knowledgeable. I appreciate her responsiveness and patience with all of my questions.
Jimmy Wilson
Cameron listened to understand my needs and walked me through the process from beginning to end. Staying in contact with me thru the entire process.
Benjamin Epp
Myles is the Man! Always super helpful and I never felt rushed or like I was an inconvenience. Always on top of communication and following up. Always was ready to look into other options, even when getting close to closing. Myles is on point!
Sarah S
Very friendly professional and knowledgeable. Great experience! Always prompt to reply to questions along the way
Christopher Sampson
Chad is the absolute man. He worked tirelessly to help me even when he was no longer my primary point of contact. Thanks Chad for taking care of us.
Ory Tjaden
James did a great job with the overall process.
David Pohlig
I've refinanced and have had multiple loans. This was the easiest experience I've had. Rocket Mortgage is Easy-to-use in itself. This is my second time using them. But let me tell you Lex Clement was fantastic to work with. Smart, diligent, professional and extremely personable. It really helps to lessen the stress when you're working with Lex. I think the entire process was less than 4 weeks. ...I've refinanced and have had multiple loans. This was the easiest experience I've had. Rocket Mortgage is Easy-to-use in itself. This is my second time using them. But let me tell you Lex Clement was fantastic to work with. Smart, diligent, professional and extremely personable. It really helps to lessen the stress when you're working with Lex. I think the entire process was less than 4 weeks. Can't thank you enough Lex.Read MoreRead Less
Natalie Lurie
Kiyah was very friendly and easy to work with. He was quick to respond to any of my questions and obviously very knowledgeable. He made the whole process practically effortless!