Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Libby Boyd
Very attentive. Quick to respond very professional.
Joe Fairchild
I was directed to Harrison with the phrase, " He is our best man." from one of his associates. After working with several loan officers recently and then working with Harrison I agree with that. He is the best!!!
Trieste Valenzuela
What can I say?! Matt was amazing. He was persistent at times but it pushed me to get the refinanced in under 3 weeks. I liked that he suggested to take photos instead of scanning. He knows what he is doing and now we are benefitting from his advice. Thanks Matt!
Robert Smith
Natalie was the first person I spoke with at Rocket Mortgage, she review several option for me. then the ones she thought where best for me, then went over them with me !! once we decide which direction that would be best for me, it was full steam ahead !! though I created issues from my past she worked her magic to get through them with a smile in her voice, and made me smile with her work ethic ...Natalie was the first person I spoke with at Rocket Mortgage, she review several option for me. then the ones she thought where best for me, then went over them with me !! once we decide which direction that would be best for me, it was full steam ahead !! though I created issues from my past she worked her magic to get through them with a smile in her voice, and made me smile with her work ethic !. when I had question she always pick up the phone, or returned my call quickly. if I was ever to by another property Natalie would be the first person I would call, or recommend to anyone, because she was a thorough & with a great deal of patience. God Bless you NatalieRead MoreRead Less
Chris Ostrowski
Jon was very prompt and efficient. He ensured we were taken care of throughout the entire process
Brianna Adams
Kyle goes above and beyond what is expected and is very professional. He definitely exceeded our expectations and the re-finance of our home could not have been any easier or smoother. In a day and age when service is a lost art form, Kyle and his team really stepped it up a notch and provided a very high level of service and support. We highly recommend their services and are extremely happy!
Tony Wu
Darren is very helpful from the beginning to the end on my loan process.Thank you.
Kip Kienstra
Ryan is a pleasure to work with. He is knowledgeable and personable. He does exactly what he says he will do. I recommend him to anyone looking for a loan.
Scott Edris
From the first call, Cass was a true professional, not you typical mortgage sales guy pushing what they want. He took the time to understand my needs and match them with the best product they had. His attention to detail is second to none and his support team is great. They took my loan to closing in 9 days from that first phone call, including getting an appraisal. Crazy fast and easy to do ...From the first call, Cass was a true professional, not you typical mortgage sales guy pushing what they want. He took the time to understand my needs and match them with the best product they had. His attention to detail is second to none and his support team is great. They took my loan to closing in 9 days from that first phone call, including getting an appraisal. Crazy fast and easy to do with the online tools Rocket Mortgage has. Thanks Cass for a pleasant loan experience.Read MoreRead Less
Greg Ford
Everyone I dealt with at Rocket Mortgage was highly professional and responsive. I love the instant feedback; it really works well in doing this kind of business.