Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Lorrie Bouton
Garrett provided me with outstanding customer service. This was by far the smoothest home loan/refi process I have experienced thanks to Garrett's expertise and patience with answering my questions in a very timely manner.
Thanks a million Garrett!
George Collison
From start to finish Joe stayed available during the application process.
Steve Ravn
Anthony was very professional & knowledgeable throughout the process.
He will be the first person I call when I need another Mortgage!!!
Rick Gee
WOW! I spoke to Rick the week after Thanksgiving and I was sitting at my kitchen table closing my re-finance the week before Christmas. Unbelievable turn around time. Rick answered all my questions on the initial call, told me he would call me back in an hour (and did) to go over any additional information needed. Rick listened to what my goals were in the refi--told me what he had to offer ...WOW! I spoke to Rick the week after Thanksgiving and I was sitting at my kitchen table closing my re-finance the week before Christmas. Unbelievable turn around time. Rick answered all my questions on the initial call, told me he would call me back in an hour (and did) to go over any additional information needed. Rick listened to what my goals were in the refi--told me what he had to offer and we went from there. I was coming off a 4.5 month disaster with another company who strung me along before I finally cancelled the loan. Rick pulls it off in 3.5 week. Excellent experience-best loan experience of my life. Read MoreRead Less
Keith Moon
I needed to take cash out of my home for a recent divorce and had all my finances organized. So, I was looking for a company and person that was as organized and quick as I was prepared to be. Trevor exceeded my expectations. We wrapped up everything in less than 2 weeks and looks like I was have closing and cash in less than 4 weeks. Great attention to service Trevor, you're a star!
Tony Rodriguez
Anytime or anything I needed Sam was there if I txt him e mailed or called he would get right back to me. I suck at computers and he walked me through everything not just him but the whole team but I always knew I could count on him.i work in customer service and u Sam did a awesome job he is a great asset to your company
Kymberly Anthony
Nick was very professional and was available at any given time. He was excellent with his communication throughout the entire process. Thank you
Deb Gering
Zach's name was given to me by a friend who worked for Rocket Mortgage. From our first call he was professional, personable and very helpful. Every step of the process was explained fully and I never felt pressured or surprised by the next step. I highly recommend Zach to meet your mortgage needs and would gladly work with him again in the future if the need arises for a home loan.
Bo Edmond
Justin was incredibly helpful and personable from start to finish. I'd happily work with him again!
Korie Reyes
Very helpful, friendly and would return calls qui