Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Allie Roepe
I had the pleasure of speaking with Chris today and was quite satisfied with the information that he shared with me and the kind and professional manner he showed to me and my particular situation.
Lance Brown
In a world where customer service is lacking, Dan impressed me beyond belief. Friendly, helpful and professional. He made my experience as easy and stress free as possible. He delivered on all his promises and I was never given any "suprise" or " I forgot to mention that" costs" I would recommend him to anyone and I don't say that very often.
MyThree Labs
Adam was a great mortgage banker. He answered all of my questions and went out of his way to help me get my loan. I enjoyed working with him.. He was always upbeat and courteous. Thanks for making my refinance a pleasure.
Charles Casano Sr
TRACY DELIVERED EXACTLY WHAT HE PROMISED TO DO FROM THE VERY FIRST CONTACT. HIS TEAM DID AN OUTSTANDING ESPECIALLY SAM. SAM ALSO HAS GREAT BACK-UP PLAYERS WHO CARRIED THE LOAN TO THE VERY END. THE MONEY WAS WIRED TO MY BANK EXACTLY ON TIME.
Rob Cahill
Derek went above and beyond to help us through our refinance process. He was very easy to deal with and I would definetly reach out to him if i need help in the future, thanks again Derek for being so helpful.
Adrienne Nguyen
What an awesome experience! As someone who is not a "money person" and whose mind is not finance oriented, Sandra made me feel comfortable and put my mind at ease right away. She was quick and efficient and knowledgable. I felt that she was really working to make this a positive experience for me and not just a business exchange.
Debra Miley
Very helpful, polite and efficient
Karin Polasek
Chad was awesome! Made it all so easy and fast to refinance!
Suzanne Lomas
Working with Jason Hallack was an enjoyable experience. He was patient, definitive, and efficient during the entire experience. I thank Jason and I thank Rocket Mortgage for having such
Excellent representatives.
Ellis Or Mary Walker
Scott, everything went very smoothly and we were very satisfied up through the signing. Rate was good, we got changed over to a 30 yr fixed etc, etc. BUT, we are still waiting for a "refund" for part of the closing costs. We knew $712 would be our part, but were told we should get the $1000+ from the escrow amount. Also wondering if we get credit for our March payment that was pulled a few days ...Scott, everything went very smoothly and we were very satisfied up through the signing. Rate was good, we got changed over to a 30 yr fixed etc, etc. BUT, we are still waiting for a "refund" for part of the closing costs. We knew $712 would be our part, but were told we should get the $1000+ from the escrow amount. Also wondering if we get credit for our March payment that was pulled a few days after our closing. Paper work we received said we should receive refund in two weeks. Call if you get a chance. Still have a couple questions. Thanks the Walkers. Read MoreRead Less