Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Michele Styka Self
I was searching on the Rocket Mortgage web for a variety of options in lower my payments or receive better terms. I received a call from Rocket Mortgage advising they could provide better terms on my existing loan which could lower my payment or help me reduce my debt over time. I was connected to Daniel Ponce. Daniel advised a better option on our loan that will reduce some areas we were looking...I was searching on the Rocket Mortgage web for a variety of options in lower my payments or receive better terms. I received a call from Rocket Mortgage advising they could provide better terms on my existing loan which could lower my payment or help me reduce my debt over time. I was connected to Daniel Ponce. Daniel advised a better option on our loan that will reduce some areas we were looking to improve debt wise. If you are looking to finance a new loan or refinance a current loan, please take a look at Rocket Mortgage. The application and approval process was done online while on the phone with Daniel. From start to application completion was less than an hour on the phone and an email advising loan approval in less than 3 hours. Rocket Mortgage is the best vendor in the business to work with and they watch out for their customers. Read MoreRead Less
Suzanne Westhoff
Paul was very helpful when I had questioned the date our interest rate lock on the 1011 Wave Lane refinance. He was professional during his conversations with me and was quick in reconciling my issues. Both my wife and I were very pleased with Paul during our refinance process.
Greg Wood
Harry really has a way of clearly explaining things, and his manner of communication is friendly, frank, and very accommodating.
Gina Mellon
Chad is very calm and patient while working on your mortgage.
Kelley Chaddock
Working with Jeremy on our refi was problem free, he was always professional and prompt with responses.
Robert Crosby
Alan was good to work with. He would try to keep me informed every day as things went along. He would ask for paperwork and I could call him late and get the answer I needed to send them to him. I enjoyed working with Alan and his team
Tina Olson
Andy...what can I possibly say......Thank you, you were a great guy to work with and very responsive, one might even say entertaining ;)
You're a people person for sure.
Beth Mcfarland
4 stars She did a good job of answering my questions and returned my phone calls promptly. When she was not there I was helped by someone else. beth
Karen Elmquest
Am very happy to write a glowing report for Mike. He was very courteous, professional and kind - all qualities I appreciate and admire. He was always at my disposal telephonically or electronically to answer any questions or assist me in the application process. And he is still available for any business in the future. He is just one piece of the Rocket Mortgage procedure that made it ...Am very happy to write a glowing report for Mike. He was very courteous, professional and kind - all qualities I appreciate and admire. He was always at my disposal telephonically or electronically to answer any questions or assist me in the application process. And he is still available for any business in the future. He is just one piece of the Rocket Mortgage procedure that made it practically effortless. Can't say enough good things about the whole experience!Read MoreRead Less
Judy Laub
Thomas was a complete professional and made things as easy as possible. He kept us informed, followed up in a timely manner and addressed all our concerns. Everything went as he indicated and he was up front with everything.